Processors

[Michael34FR]

Hello 

If one day I need to use the AMD warranty (3years) it will be a problem to not have the box or not ?

I just wrote down the SN serial number on paper and I have the purchase invoice for the processor that's all, but I lost the processor box :( 

That causes a problem for the warranty or not ? 

Thanks in advance

[goodplay]

Have you read https://www.amd.com/en/support/kb/warranty-information/pib

[Michael34FR]

Yes , i have write the sn code and opn code but i have not the  box anymore . 

Does missing the original box void the warranty? 

Or not it's ok as long as i have the serial number and the cpu is intact?

If i need to send it for amd warranty, do i absolutely have to send it in its original box?

[Matt_AMD · Accepted solution]

Losing the box will not void your warranty, so long as you can read the serial number and part number from the processor lid.