PC Processors

[Andrey1]

I bought the processor in Thailand. I brought it to Russia, worked for two months and the processor died. Does anyone have experience sending processors from Russia? How can this be done in the current situation?

[elstaci]

If you purchased the Ryzen processor in a sealed official AMD Retail Box then you are covered by AMD International Warranty unless it is voided or illegal due to laws in your country.

Here is AMD Processor In Box Warranty: https://www.amd.com/en/support/kb/warranty-information/rma-03

Just open a AMD WARRANTY TICKET (https://www.amd.com/en/registration/warranty-services-portal.html) and show a verified Retail Receipt showing the date and that you are the original owner to AMD and with what other proof they may require at the time.

AMD Warranty starts when the Retailer's Return Date or Warranty expires.