Hello,
My new pc keeps crashing about once per day with Kernel error. It happens mostly when idle but sometimes it freeze and then BSOD while using it.
AMD Ryzen™ 5 7600X Processor, 4.7GHz w/ 6 Cores / 12 Threads
MSI MAG B650M MORTAR WIFI mATX w/ DDR5
WD_BLACK SN850X NVMe M.2 PCI-E v4.0 x4 SSD, 2TB
Vengeance 32GB DDR5-6000 CL36 Dual Channel Kit (2x 16GB), AMD
Gigabyte UD750GM powersupply
EVGA 1070 GPU
Tried resetting bios and tried changing a few settings. Tried unplugging all other drives except for boot drive. Bios and drivers are up to the latest version. Windows 11 is up to date. Ran Testmem5, no problems. Cpu under load is fine also.
Any ideas what I can do to troubleshoot?
Thanks!
Memory dump:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff80089b767050, Physical Device Object of the stack
Arg3: fffff80250096178, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff80089e8c4a70, The blocked IRP
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1484
Key : Analysis.Elapsed.mSec
Value: 1515
Key : Analysis.IO.Other.Mb
Value: 11
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 24
Key : Analysis.Init.CPU.mSec
Value: 265
Key : Analysis.Init.Elapsed.mSec
Value: 14071
Key : Analysis.Memory.CommitPeak.Mb
Value: 101
Key : Bugcheck.Code.KiBugCheckData
Value: 0x9f
Key : Bugcheck.Code.LegacyAPI
Value: 0x9f
Key : Dump.Attributes.AsUlong
Value: 1800
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 100
Key : Failure.Bucket
Value: 0x9F_3_IMAGE_storahci.sys
Key : Failure.Hash
Value: {21defffd-4d1f-b62d-8f72-d4892aa9cff8}
Key : Hypervisor.Enlightenments.ValueHex
Value: 1497cf94
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 1
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 4853999
Key : Hypervisor.Flags.ValueHex
Value: 4a10ef
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
Key : SecureKernel.HalpHvciEnabled
Value: 1
Key : WER.OS.Branch
Value: ni_release_svc_prod3
Key : WER.OS.Version
Value: 10.0.22621.1928
BUGCHECK_CODE: 9f
BUGCHECK_P1: 3
BUGCHECK_P2: ffff80089b767050
BUGCHECK_P3: fffff80250096178
BUGCHECK_P4: ffff80089e8c4a70
FILE_IN_CAB: MEMORY2.DMP
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DUMP_FILE_ATTRIBUTES: 0x1800
DRVPOWERSTATE_SUBCODE: 3
DRIVER_OBJECT: ffff80089b6f1ca0
IMAGE_NAME: storahci.sys
MODULE_NAME: storahci
FAULTING_MODULE: fffff8024efc0000 storahci
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
PROCESS_NAME: System
STACK_TEXT:
fffff802`50096128 fffff802`49b9d456 : 00000000`0000009f 00000000`00000003 ffff8008`9b767050 fffff802`50096178 : nt!KeBugCheckEx
fffff802`50096130 fffff802`49b9d32c : 00000000`00000002 fffff802`47b7a180 fffff802`47b7a180 fffff802`47b7a100 : nt!PopIrpWatchdogBugcheck+0x122
fffff802`500961b0 fffff802`4994575b : ffff8008`9e983240 00000000`00000000 fffff802`50096478 00000000`00000000 : nt!PopIrpWatchdog+0xc
fffff802`500961e0 fffff802`499432c4 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff802`47b80728 : nt!KiProcessExpiredTimerList+0x1eb
fffff802`50096310 fffff802`49a3604e : 00000000`00000000 fffff802`47b7a180 fffff802`4a34c6c0 ffff8008`b09c9080 : nt!KiRetireDpcList+0xa94
fffff802`500965c0 00000000`00000000 : fffff802`50097000 fffff802`50090000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_storahci.sys
OS_VERSION: 10.0.22621.1928
BUILDLAB_STR: ni_release_svc_prod3
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {21defffd-4d1f-b62d-8f72-d4892aa9cff8}
Followup: MachineOwner
---------