PC Processors

[babamioseng]

Just built new pc with AMD Ryzen 7 7700X with B650m Mortar wifi and G.skill Z5 neo rgb 6000mhz CL32,

when i'm enabling AMD Expo my pc always suddenly shutting down, only ram rgb still on but i can't turn it off with power button, i had to turn the psu off and turn it again,
i've tried upgrading to the newest BIOS, but i still got the same result.

Board: B650M Mortar Wifi
BIOS: 7D76vA0
VGA: Aorus RTX 3080 Ti Xtreme
PSU: Corsair RM850 PSU(70.8A 12v rail)
CPU: AMD Ryzen 7 7700X
MEM: 2x16GB, 6000MHz G.Skill Trident Z F5-6000J3238F16GX2-TZ5NR

HDD/SSD: Seagate IronWolf Pro 2TB NAS HDD 7200RPM ST2000NE0025, XPG S40G M.2 Heatsink PCIe Gen3x4 512GB
COOLER: NZXT X53
Keyboard: Ducky Mecha mini USB
Mouse: Steelseries Aerox 3 wireless
OC: None
OS: Windows 10 64bit Professional

Try with 1 stick memory with EXPO enable, it runs with no issue.

try again with 2 memory with EXPO enable, same issue

[MADZyren]

G.Skill has long been the "Seasonic" of memories, but for some reason G.Skills EXPO kits seem to have a lot of issues with Ryzen 7000. Maybe it is something that gets fixed in some BIOS update, but... Maybe swap to some other memory brand if you can, or then just run at lower setting - maybe start with 5600MT/s.

[babamioseng]

tried to configure to 5600, but the issue still the same,

[mankthierret]

Hello

i got the same problem, but according to testmem 86 my corsair ram had an error. normaly the max supported frecuency it is 5200 for amd ryzen 7 7700x . i have searched a lot and the most tech guys says that the procesor will work much better at 5200 mhz. try to get it stock. 

1. remove your batery from your pc it will reset your configuration of pc.

2. clear cosmos. some of motherboard it has a button at the back.

i want to say sometimes the ram wont work perfectly with the build. it may happen so try to run the ram at stock frecuency it may be at 4800mhz since they are all new technology it may need some times to work perfectly.

hope i could help sorry for my english

[misterj]

mankthierret, here is what AMD says. If you have more problems or questions, please open a new thread. Thanks and enjoy, John.