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PC Processors

Skelly789
Journeyman III

Ryzen 5 5600g

  • I upgraded my processor to a Ryzen 5 5600g and I can't get past the windows screen. I get a diagnosing your pc screen and then a Driver Pnp watchdog error. I tried flashing a new bios version and when I put the old processor back it boots up no problem. 
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What is the old processor Make & Model that does work?  Also Motherboard Make & Model?

With the 5600G installed, restart your PC 3 times when it reaches the Windows logo. The 3rd time you restart your PC you should automatically enter Windows Troubleshooting menu.

Click on Startup problems and see if that helps  or not.

If not then from there see if you can restart your PC in safe mode with Networking or not. If you can't enter Windows Safe Mode then remove all the RAM from your Motherboard except for one Ram stick and see if it boots into Windows.

Possibly the Ram you have installed may not be compatible with the new Processor but compatible with the old processor. Sometimes using one Ram Stick help to make it more compatible.

Appauls give some very good tips on how to fix your error:  https://appuals.com/driver-pnp-watchdog/

 But the above article is only good if you able to enter Windows.

Personally since your PC works normally with the old Processor and not the new processor it could be due to incompatible hardware or even Windows OS.

From everything I have read on your error installing Windows OS again will be the last resort. Since you have a new Processor and you don't have any incompatible hardware then I would install Windows again.

Installing Windows again is something I extremely rarely suggest. Mostly, I suggest doing a Windows In-Place Repair which is running your Windows Installation setup while in Windows Desktop. Either from Microsoft Windows Download page or from a DVD or Flash drive with Windows burnt on it.

 

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The old processor was a ryzen 5 1600 and the Motherboard is a B450 Pro4.

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I would suspect the RAM you have for the 1600 may not be totally compatible with 5600G processor.

Anyway, that is something you can check by looking at your Motherboard's QVL List for the 5000 G series processors.

Since that could be just about the only thing that might not be compatible besides Windows being installed again with the new processor to be recognized correctly by the OS.

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