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PC Processors

GOODBR
Journeyman III

Ryzen 5 5500 processor does not recognize the SSD after restarting Windows.

 

 

The processor does not recognize the SSD after restarting or when turning on the PC for the first time after connecting it to a power outlet.

**Restarting Windows:**

When I restart the computer through Windows, it goes directly to the BIOS. To detect the SSD again, I need to manually turn off the PC using the Power button and then turn it back on.

**Total power off:**

If I leave the computer unplugged for a while, when I turn it back on, the SSD is also not recognized. In this case, I need to repeat the same process: manually turn off the PC using the Power button and then turn it back on for the SSD to be detected.

**Note:** The SSD presents incompatibility issues with the Ryzen 5 5500 processor. However, the SSD does not show these issues when using a Ryzen 5 1600 processor.

**Attempts to resolve the issue:**

- I updated the motherboard BIOS.
- I replaced the motherboard battery.
- I reset the BIOS to factory defaults.
- I tested with two Ryzen 5 5500 processors (other NVMe SSDs worked perfectly with both processors).

**System configuration:**

- CPU: Ryzen 5 5500
- GPU: RX 5700 XT 51 Risc
- Motherboard: Gigabyte B450M DS3H V2
- Power Supply: MSI 600W
- RAM: Gloway 3x8GB
- NVMe: Movespeed 512GB [YSSDMP-512GN3000] (with 512MB DRAM)

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