I have a x570 msi MB, ryzen 7 2700x, 32gb (16gbx2) QVL ram, 2 qvl nvme drives, radeon rx 580 8gb GFX card, NZXT C850w 80 plus gold cert PSU, latest Wndows 10 19042.746, with all of the latest drivers. I also have PBO, CPB, xmp disabled, and not overclocked. I am getting random reboots 2-3 times a day while computer is idling. And sometimes while doing something on the computer this will happen.
This is a copy and paste from the errors:
Dump File : 012921-9140-01.dmp
Crash Time : 1/29/2021 6:16:10 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffb007`42150120
Parameter 3 : ffff828d`ffc45850
Parameter 4 : ffffb007`4ba33ae0
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012921-9140-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 4,166,772
Dump File Time : 1/29/2021 6:17:09 PM
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Dump File : 012821-8796-01.dmp
Crash Time : 1/28/2021 6:25:49 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffbc0d`17d51120
Parameter 3 : ffff920c`a2445850
Parameter 4 : ffffbc0d`2260eb10
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012821-8796-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 3,347,628
Dump File Time : 1/28/2021 6:26:37 PM
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Dump File : 012821-13578-01.dmp
Crash Time : 1/28/2021 5:21:32 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffdf09`67328630
Parameter 3 : ffff900c`dba45850
Parameter 4 : ffffdf09`72963af0
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012821-13578-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 4,215,148
Dump File Time : 1/28/2021 5:22:36 PM
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I have tested the CPU on other compatible amd board, the cpu works as expected. Any Help would be appreciated
alucke