PC Processors

[thechartreuseleprechaun]

Working with a Desktop PC.

Just replaced my 5800x and passed it on to my son.

Using a new MSI B550 Gaming Plus motherboard. 32GB RAM. 900W PSU.

Currently on Windows 10 in his computer. He's been waiting till we got this update done to upgrade to 11 

Updated BIOS/UEFI. Adjusted fan curves. 

Closed out BIOS, Windows takes forever to launch. When Windows does launch, the previously fully functional CPU now runs at 400 MHz, never faster, never slower. Temps are only in the upper 30s to low 40s. According to BIOS, the fan curves are functioning properly.

On a whim, I went back into BIOS and enabled PBO, but it changed nothing.

Does anyone know what the heck is going on and how to fix this?

[FunkZ]

The MSi website is slightly confusing, searching on 5800X it requires either BIOS version 14 or 17.

https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support#cpu

You may want to upgrade to the most recent version to be sure.

Other than motherboard BIOS, you don't mention a Windows reinstall. Was that done?

If not, what hardware platform was Windows upgraded from?

At minimum, Windows should require a reactivate with a motherboard swap.

Does Windows recognize the current platform in Device Manager?

Did you install all new drivers required for the new platform?

[elstaci]

Yeah the BIOS is confusing with two 5800X processors being listed. But there is one difference between them which is why it has two different BIOS versions: https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support

So the best thing to do is to update to at least BIOS version 17.zip or newer or the latest Non-BETA version.

As mentioned no need to do a Clean install of Windows if the only thing you updated was the processor. Just do a CLEAR CMOS so BIOS will recognize the new processor accordingly.

Changing Motherboard and Processor would be a good idea to do a Clean install but I would first see if Windows works fine after changing Motherboards and processor after transferring your Windows Drive to the new Motherboard.  Then install the new Motherboard drivers and apps that came in the DVD disc or download the latest from MSI Support.

This tech site gives very good reasons for doing or not doing a Clean Windows install of various Hardware upgrades (GPU, RAM, Storage, CPU, and Motherboard). The articles says for everything but the Motherboard you don't need to do a Clean Windows install and for the Motherboard it is recommended but not Mandatory: https://www.cgdirector.com/reinstall-windows-upgrading-cpu-motherboard/

Do I Have to Reinstall Windows After Upgrading CPU and Motherboard?

Yes, it’s recommended to reinstall windows following a CPU and motherboard upgrade. You could try and run your old OS to see if you’ll have major ongoing issues.

But, if you’re doing sensitive work and/or you’re not willing to take needless troubleshooting steps sometime in the future, it’s best to just install a fresh operating system and call it a day.

If you find out that you are having Windows issue then do a Clean Windows install.  But generally it is recommended to do a Clean Windows install if replacing the Motherboard in most cases.

If your doing a upgrade to Windows 11 I suggest you first do a In-Place Windows upgrade by running the Windows installer while on the Windows 10 desktop. That way you will save all of your 3rd party apps and most of your Windows 10 settings except those applicable only to Windows 11.

Speaking of which did you check to see if the RAM you have installed is compatible with the new 5800X processor: https://www.msi.com/Motherboard/MPG-B550-GAMING-PLUS/support#mem

[thechartreuseleprechaun]

OK. So, There was so much great stuff shared. I'm just responding to one of y'all. Sorry if everyone doesn't get the notice of my response.

I had no idea there were two different versions of BIOS I could end up with. That's just peachy. However, I did get the latest non-Beta version, dated 1 August 2024.).

Other than that, CMOS was cleared and all drivers up to dated.

I did not do a clean Windows install. Didn't think I would need to. On the other hand, it did not ask for a reactivation. Maybe that was a clue? (lol) It's late. I'll dig into that tomorrow.

Side note: we have been battling issues with this upgrade for a month. Tried 2 different motherboards and 3 different processors we had on hand. Got 2 new motherboards that were DOA. Discovered bad RAM sticks. It's been crazy. Ended up doing nearly a complete rebuild with this motherboard and CPU, and this problem show up. I really do appreciate all the help.

[misterj]

thechartreuseleprechaun, not asking for Activation is normal for a reinstall. This is just how MS operates. Are you still running at 400MHz? Post all your current parts, install Ryzen Master (RM) and post screenshots of RM Basic View and Advanced View. Make sure all your AMD drivers are from here. Get your BIOS from the MB vendor but no software. John.

[thechartreuseleprechaun]

For...umm...reasons, I guess. It just started running at proper speed. It still loads slow, and runs at 400-ish Mhz for a bit, and then goes up to normal range. We have not changed anything since the original post. We did not do a clean/fresh Windows install. And, we have not been able to activate Windows because the Windows activation servers are down, apparently. Also, we have not installed Ryzen Master, yet.

Current parts are

R7 5800X

MSI B550 Gaming Plus motherboard

32GB RAM (G.Skill, 2666MHz adjusted to 3200)

GTX1660 GPU

900W PSU

2 1080p monitors

BIOS/UEFI is the MSI non-Beta version released on 8-1-2024

All parts are known good after testing in another system.

Side note: The plan is to put Windows on an M.2 (currently on an HDD) once we get this figured out. And, yes, the PSU is very oversized. My son is upgrading the GPU to either 4000 NvIdia or 7000 Radeon in the next couple months. His goal is to do metal fabrication design, and probably some streaming.

[elstaci]

Reading your Side note about your son's goal of learning Metal Fabrication Design and possibly some streaming.

If your son knows which type Professional software he is planning on using then he should go to its System Requirements - Recommended GPU cards to see which GPU card would be best to run those types of programs.

Some do recommend Professional GPU cards for best results even though it also includes Consumer type GPU cards. 

NOTE: found this website for the 4 best CAD Software for Metal Fabrication: https://informationdock.com/best-cad-software-for-metal-fabrication/  and from same Tech site about which type of Graphics cards your need to run CAD type programs: https://informationdock.com/graphics-card-to-run-autocad-software/

These are the four CAD recommended by above website:

Solid Works recommends Professional GPU cards for best results: https://www.solidworks.com/support/hardware-certification/

Inventor by Audodesk Certified Graphics cards which seems to be mainly Professional GPU cards: https://www.autodesk.com/support/system-requirements/certified-graphics-hardware/inventor

Solid Edge I was unable to locate its Certified Graphics card but looking at a Siemen's Forum (Solid Edge) seems like most Users recommend Professional GPU cards

Tekla seems to recommend Nvidia RTX 3000 & 4000 GPU Consumer GPU cards: https://support.tekla.com/doc/tekla-structures/2024/ins_tekla_structures_hardware_recommendations

NOTE: Professional GPU drivers are optimized for professional types software whereas Consumer drivers are optimized for Video or gaming software. You can run video and Streaming software with Professional GPU cards it just won't be optimized for that type of programs unless it has a Consumer GPU driver besides a Professional GPU driver to download.

[thechartreuseleprechaun]

Thank you for all that. I've been wondering how to find it. I will definitely pass that on  to him. 

[misterj]

OK, thechartreuseleprechaun. Post again if it comes back. My advice will be to install a fresh copy of Windows. John.

[misterj]

thechartreuseleprechaun, if you did not install a fresh copy of Windows, please do. Format the C: drive and install a fresh copy of Windows from MS. Do a Clear CMOS first. John.

[thechartreuseleprechaun · Accepted solution]

OK. My apologies for taking so long to get back to everyone on this.

As mentioned above, some of it just seemed to resolve itself. But, it turns out there were multiple issues in play.

1. Part of it was the processor drivers. Thank you guys for that. Updating that did improve performance.

2. Part of the problem was the windows installation. Thank you guys for that, too. We think it was because of the HDD drive aging badly. We did a clean install on an SSD, and it worked better.

3. Another part of the of the problem was thermal paste in the sockets and on the processors. Because of poor lighting, we did not recognize it. We had cleaned both mobos (B550 Gaming Plus and B450 A Pro), but apparently did not get everything. Obviously, the thermal paste transferred either from or to the CPUs. We did an extra cleaning, and both mobos and all three processors (2600, 5600x, 5700x).

And, between all of that, everything works properly now.

Unfortunately, by the time we nailed all that down, we had already done a complete rebuild-- brand new mobo, CPU and RAM. On the bright side, that means we now have fully functioning parts for an AM4 test bench.

So, thank you to everyone who tried to get us through this mess. It is SO greatly appreciated.