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VicT0
Adept I

Problema com memória RAM

Coloquei dois pentes novos de memória RAM no meu Pc com razen 5 7600x agora ele está esquentando 

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13 Replies
misterj
Big Boss

VicT0, this is an English only user forum, please translate your post. Thanks and enjoy, John.

By getting hot are you talking about the RAM memory getting hot or the CPU getting hot?

If it is the CPU getting hot check your CPU Cooler. You might have dislodged something on the CPU Cooler.

If it is the RAM please post your PC information including Make & Model of your Motherboard, GPU, RAM and Windows OS version installed.

NOTE: As mentioned this is a English Only forum please translate your next reply into English.

 

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VicT0
Adept I

not just the processor, it was normal until I put in the new memories, already remove the memories, changed thermal paste, remove the new memories and it continues to heat even without use

Sorry if there are errors, the translator on cell phone

VicT0, please post a screenshot of Ryzen Master (RM) at idle and running Cinebench. Thanks and enjoy, John.

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Impossible temperature 95 and 100 degrees not 5m on

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 VicT0, I don't understand, maximum temperature is 95 C. Please post a screenshot of Ryzen Master (RM) at idle and running Cinebench, so I can see the real temperature. Thanks and enjoy, John.

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The computer It looks like it has 5fps, I tried to open Cinebanch that downloads to the pendrive, I not open it and it turns off 

IMG_20240117_202005.jpg

This photo was from yesterday when the PC was in a good mood turned off for 

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VicT0, I do not how you posted the image, but it is not usable to me. Also I do not believe HWMonitor. Please post a screenshot (not picture) of Ryzen Master at any time. Thanks and enjoy, John.

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Captura de Tela (2).png

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You have a problem with your CPU Cooler. It isn't working.

Your PC is shutting down because your processor is overheating past its safety limits.

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VicT0, this image is not usable! Please post one that does not include the Desktop  (Alt-Print screen). I am seeing the temperature meter is RED, meaning high temperature. Thanks and enjoy, John.

 

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Captura de Tela (1).png

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Thanks VicT0ks, great job. There is definitely something wrong with cooling or processor. I would suggest contact your seller and see about an RMA. Also contact AMD support and include this nice image you just posted. Thanks and enjoy, John.

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