At a guess from what i've read, you may not have all the setup requirements.
Did you follow the installation/setup guide, have a look at TPU review (for one)?
My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.