My son has been using with no issues a PC I built for him 18 months ago. Yesterday while using Zwift (in 4K) on one screen and watching YouTube on another (also in 4K) it suffered a BSOD because it overheated. I turned it back on and it shut down a couple of minutes later (with no apps running) due to overheating. I left it a day, opened up the case, replaced the thermal paste on the CPU thinking that might be the culprit, got rid of all the dust in the system (there was not much) and turned it back on again while the box was totally open. The CPU cooler fan turned on and immediately the CPU started getting hot and another BSOD within 2 minutes - all while ambient temp was about 25Celsuis. This happened a couple more times before I managed to capture some data from HWMonitor about the system.
Unfortunately I am totally stuck as I have no clue how to identify a fix for the overheating problem. Is it the CPU malfunctioning and needs replacing, something to do with the motherboard, the NZXT integrated CPU cooler or what??? Please help.
PC info is as follows:
Case: NZXT H1 case (w/ integrated power supply and 140mm AIO liquid cooler
CPU: AMD Ryzen 5 3600X
Motherboard: ASUS ROG Strix X570-I MoBo
Memory: Corsair Vengeance LPX 32GB (2x16GB) 3200MHz C16 DDR4 DRAM Memory Kit – Black (CMK32GX4M2B3200C16)
Graphics Card: EVGA 08G-P4-3071-KR GeForce RTX 2070 Super Gaming, 8GB GDDR6
Hard drive: Sabrent 1TB Rocket NVMe 4.0 Gen4 PCIe M.2 Internal SSD Extreme Performance Solid State Drive (SB-ROCKET-NVMe4-1TB)
Here's a report from HWMonitor I managed to quickly save to a USB drive before it crashed. I have bolded in red the high temperature items:
CPUID HWMonitor Report
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Binaries
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HWMonitor version 1.4.5.0
Monitoring
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Mainboard Model ROG STRIX X570-I GAMING (0x000005FF - 0x4E667570)
Hardware Monitors
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Hardware monitor Nuvoton NCT6796
Voltage 7 0.45 Volts [0x38] (VIN7)
Voltage 8 1.35 Volts [0xA9] (VIN8)
Voltage 9 0.35 Volts [0x2C] (VIN9)
Voltage 10 1.00 Volts [0x7D] (VIN10)
Voltage 11 1.00 Volts [0x7D] (VIN11)
Voltage 12 0.25 Volts [0x1F] (VIN12)
Voltage 13 1.04 Volts [0x82] (VIN13)
Voltage 14 0.54 Volts [0x44] (VIN14)
Voltage 15 1.66 Volts [0xD0] (VIN15)
Voltage 16 0.23 Volts [0x1D] (VIN16)
Voltage 17 0.90 Volts [0x70] (VIN17)
Voltage 18 0.90 Volts [0x70] (VIN18)
Temperature 0 32 degC (89 degF) [0x20] (SYSTIN)
Temperature 1 52 degC (125 degF) [0x68] (CPUTIN)
Temperature 5 52 degC (125 degF) [0x34] (TMPIN5)
Temperature 6 32 degC (89 degF) [0x20] (TMPIN6)
Temperature 7 78 degC (172 degF) [0x4E] (TMPIN7)
Temperature 8 21 degC (69 degF) [0x15] (TMPIN8)
Temperature 12 90 degC (194 degF) [0x5A] (AUXTIN0)
Temperature 13 32 degC (89 degF) [0x20] (AUXTIN1)
Temperature 14 21 degC (69 degF) [0x15] (AUXTIN2)
Temperature 15 94 degC (201 degF) [0x5E] (AUXTIN3)
Temperature 16 32 degC (89 degF) [0x20] (AUXTIN4)
Fan 1 1785 RPM [0x6F9] (CPUFANIN)
Fan 4 4218 RPM [0x107A] (AUXFANIN2)
Hardware monitor Nuvoton NCT6791D
Voltage 0 5.00 Volts [0x7D] (+5V)
Voltage 1 3.33 Volts [0xD0] (+3.3V)
Voltage 2 12.00 Volts [0x7D] (+12V)
Voltage 3 0.54 Volts [0x44] (VIN3)
Voltage 4 0.46 Volts [0x1D] (VIN4)
Voltage 5 1.35 Volts [0xA9] (VCORE)
Voltage 6 1.04 Volts [0x82] (VIN6)
Voltage 7 0.70 Volts [0x2C] (VIN7)
Temperature 0 32 degC (89 degF) [0x20] (Mainboard)
Temperature 1 78 degC (172 degF) [0x4E] (CPU)
Temperature 2 32 degC (89 degF) [0x20] (TMPIN2)
Temperature 3 52 degC (125 degF) [0x34] (TMPIN3)
Temperature 4 90 degC (194 degF) [0x5A] (TMPIN4)
Temperature 5 32 degC (89 degF) [0x20] (TMPIN5)
Temperature 6 21 degC (69 degF) [0x15] (TMPIN6)
Temperature 8 78 degC (172 degF) [0x4E] (TMPIN8)
Fan 1 1785 RPM [0x6F9] (CPU)
Fan 4 4218 RPM [0x107A] (Chassis #4)
Fan 7 65280 RPM [0xFF00] (Chassis #7)
