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PC Processors

Shipon
Journeyman III

Connectivity issue following the intallation of a Ryzen 7 5800x on a X470 gaming.

Dear all

I have recently replaced my Ryzen 5 2600x by a Ryzen 7 5800X in my MSI X470 gaming plus MB.

The BIOS of the MB have been updated to the latest version (AH==>AL).

Since then at each start the internet connection is not working properly (or very slow, or non inexistant).

The message in the event monitor is NDIS (10400).

One way of temporary solving the issue is "spamming" the windows connectivity issue solving tool a few time, until it decide to reset the ethernet card (integrated realtek). But once the computer is restarted, is same issue comes back again.

I have tested the Ryzen 5 2600X with the new BIOS as well==> no issue, so it is due to the ryzen 7 5800X.

I have uninstalled and updated the ethernet card with the last driver.

I have reseted all connection with windows.

I have desactivated all energy saving restriction on the card.

Would you have an idea of what is causing the issue?

Thanks for your help

 

PC configuration:

Win 10

MSI X470 gaming plus

Ryzen 7 5800X

RTX 2060 super 

PSU Corsair enthusiast series 750W (TX750)

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