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PC Processors

Warlok
Adept I

AMD Ryzen 9 7950X not performing

AMD Ryzen 9 7950X installed on a X670E AORUS XTREME (rev. 1.0) is so slow it is totally unusable. I am running the latest Windows 11 and besides taking 20 odd seconds before even starting to boot windows when Windows does eventually load trying to open any applications is painfully slow. the motherboard has the latest bios. I have been loyal to AMD for many yeard and the Ryzen 9 5950 was great but this processor is a nightmare.

Any suggestions??

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18 Replies
rodrox
Adept III

Perhaps if you share the rest of your system specs may help to point out the problem (brand and model for the Cooling, RAM, GPU, Storage, PSU).

Sorry if this sound like a stupid quesition but, Have you done a fresh clean install of Windows 11 on this new system, and not just moved the storage device from old system to he new one?

 

Have you tried to monitor the temps using Ryzen Master or Hwinfo64, and also on the  BIOS ?

 

Are you able to run userbenchmark and share the full result link here? (https://www.userbenchmark.com/)

MADZyren
Paragon

It is not a CPU issue...

Sounds like memory might be 'learning' so you are pushing memory too far maybe. Could also be BIOS issue or something else. CPU has pretty much nothing to do with wait times before Windows.

EDIT: To my understanding your problem begins before Windows starts to load, if this is true, it can be:
- BIOS calculating memory (change BIOS setting to quick boot)
- Machine didn't shutdown properly and BIOS does full testing because of that
- Your memory is unstable and BIOS (well CPU and memory) are 'learning' or 'negotiating'
- You are using or system is searching for RAID (did you install or enable RAID or drivers though you don't use it?)

If problem is during loading Windows or in Windows:
- VPN software and some 3rd party antivirus software can make Windows wait until they have reached certain point. For instance Windows might wait for VPN to create connection before allowing login screen
- First starts after Windows installation can be slow due to installation being finalized, updates installed and also seems like Windows is doing all kinds of optimizations quite a while after installation.

CPU, no matter which one, is not responsible for long waits unless it is broken and that is quite uncommon.

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If you have a lot of background programs running that will slow down your Windows in loading to the Desktop.

Possibly this might be both a AMD and Windows issue like when Windows 11 first came out there was a bug that caused all AMD processor to underperform. Both AMD and Windows came out with a fix through BIOS updates and Windows Updates that fixed the issue.

In Task Manager run Windows Resource Manager to see what apps are running or which ones is being used the most.

You can try and run a Clean Windows Desktop, easy to do and undo, to see if Windows loads faster and your processor is has better performance or more efficient.

Clean Desktop is basically disabling, temporarily, all 3rd party Apps that start up when Windows starts. It just allows all Microsoft apps to run only. Here are the instruction on how to do it: How to perform a clean boot in Windows 

Also you need to make sure all your hardware is listed or shown to be compatible with your processor from your Motherboard's QVL list for RAM Memory and make sure you have the latest Mobo BIOS installed with the latest AMD CHIPSET.

If you processor still runs slow in a Windows Desktop environment I suggest you open a AMD Service Request - Warranty and see if your Processor needs to be checked from here: https://www.amd.com/en/support/contact-email-form

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Seems like I need to catch up on DDR5 technology.

Found this 3DGuru about how long it takes for DDR5 Memory Training on a ASRock X670E Mobo:

ASRock X670E Motherboard Memory Training Requires Hundreds of Seconds at First Boot (updated)

by Hilbert Hagedoorn on: 09/09/2022 09:02 AM | source: HXL (Twitter) via TPU | 25 comment(s)
 

 

Intersting, on Twiotter somebody posted a retail ASRock X670E Steel Legend motherboard, which has a sticker covering its four DDR5 DIMM slots. The sticker has some info on the ideal DIMM slot selection for dual-channel memory (4x sub-channels); but what catches our eye is a table that states just how long the motherboard will take to train the memory.

At initial boot up, or after a clear-CMOS operation (where your BIOS settings are erased) you'll need to wait a while. The table shows that training two 16 GB modules (1 DIMM per channel/1DPC) takes 100 seconds (or until first boot). Two 32 GB modules (1DPC dual-rank) take 200 seconds, as do four 16 GB modules (four single-rank modules in a 2DPC configuration). Four dual-rank modules in a 2DPC arrangement take about 7 minutes to train. 100 to 400 seconds with a dark screen or no display signal is enough to unnerve anyone.

Since UEFI BIOS upgrades clear CMOS, you'll have to wait hundreds of seconds before the display lights up to confirm the update. Memory overclocking (which includes dozens of reboots and retraining memory) doesn't take hundreds of seconds until you clean CMOS.

Worst case scenario, that's ... over 6 minutes.

ASrock just released this statement:

Leading global motherboard manufacturer, ASRock, has built new BIOS decreasing AM5 booting time. ASRock is dedicated to providing products with the best user-experience. The new BIOS providing better compatibility and shorter booting time has been built, and it will be available on ASRock website after product launch. Besides, all ASRock X670E/X670 motherboards support BIOS flashback, which allows users to update their motherboards to the newest BIOS with merely 24-pin power supply and a USB drive.

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Warlok
Adept I

Hi, My system specs are:

DeepCool LS720 AIO

Ram is 2 x 16GB Corsair Vengence DDR 5

GPU is Gigabuyte Arous RTX 3060 gen 4

Storage is Samsung 980Pro 1TB M.2 SSD 

PSU is a Corsair HX1000i

I have done a clean install of Windows 11 and have no background programs running or in startup.

The problem is not in Windows it is getting to Windows. It takes 20 seconds or more before I can even get to the BIOS, which is the latest version, It takes twice as long to boot to the windows welcome screen than my current Ryzen 9 5950 on a Gigabyte Master MB

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"It takes 20 seconds or more before I can even get to the BIOS, which is the latest version"

Sounds like early adopter BIOS thing. What I listed above still holds.

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Thanks for your advise, I agree with it probably being a early Adiptor issue with the bios. I will make do and hope Gigabyte keep the bios updates coming that will solve these slow boots

A 20-30 second post time is normal as the DDR5 memory is training. However, once it's been trained it should be quicker after that if you enable an option in the BIOS called Memory Context Restore. This will minimise memory training and make it so that it is only performed when necessary. If you restart the system, having this enabled should cut the post time in half or more. 

I'm using an Asus board and this option is found under the DDR timings page at the bottom. I'm not sure where it would be located on a Gigabyte board, so you may want to speak to them directly if you cannot find it. 

DMD
Adept I

I too have been experiencing slow bott booting with the ASUS motherboard ASUS TUF GAMING X670E-PLUS. The anomaly of the boot sequence is that it crashes for about 25 seconds in the RAM diagnosis (Yellow Led on), the RAMs used are 2 banks of G.SKILL Flare X5 32GB Kit DDR5-6000 CL32 (F5-6000J3238F16GX2-FX5) with boot completion at about 40-50 seconds. To dispel any further doubt I tried other pair of Kingston FURY Beast 32GB RAM (KF560C40BBK2-32) as per Asus memory list, unfortunately I encountered the exact same problems, could the mabre card be the cause?
Thank you

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cakeplease
Journeyman III

Came here to say that i am also having a similar issue with my newly built machine. When i windows, there is noticeable stuttering/choppiness when i move the mouse around. CPU utilization is low, under 10%

7950X on a Gigabyte B650I Aorus Ultra (BIOS F3g 12/29/22. 

64GB G.Skill 6000 XPE

EVGA 3060 12GB

2TB WD Black 850X

Corsair SF600 Platinum

NZXT 120MM AIO (undervolted CPU, temp is in low 60C, so it's ok)

CPU is undervolted to max TDP of 170W. But the choppiness on Win10 desktop exists regardless. I noticed that the mouse is also choppy within the BIOS too, so i dont think this is a Windows configuration issue. Tried the clean boot as mentioned above as well, but it doesnt help.

Any more ideas? Please dont say it's because of my monitor's refresh rate like the Gigabyte support people, smh.

 

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Sounds like software conflict, not a CPU issue.

Did you do a clean installation of Windows? Installed chipset driver from amd.com? Allowed Windows to update itself? Installed GPU driver from Nvidia? Did not install anything else?

You could try disabling video hardware acceleration from Edge and all other web browser and programs you use (steam aso.).

Try connecting mouse to another port in case your usb drivers have some issue.

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cakeplease
Journeyman III

Software conflict, even when i am in the BIOS? I see the same thing happen on a fresh install as well.

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cakeplease, common thing here is Gigabyte. Be sure to open a support request with them. You said you had a similar problem as the OP but is yours just a boot problem but also really bad performance once running? I suggest it is not a good idea to be doing things like under volting until you have a handle on what the problem is. When things are settled, you can directly set the TDP limit and should not suffer the performance loss before throttling (try after problem is cornered). Please return all BIOS settings to default. Please get all your AMD drivers here. Please read the post by Matt_AMD above and give that a try. With so much memory and your video card be sure to have plenty of PSU (tell us, please). What version of Windows are you running (winver command in command prompt). If you have bad performance well after boot, please post screenshots of Ryzen Master (RM) running Cinebench R23. Thanks and enjoy, John.

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Some mice have issues in BIOS. I had stutter problems mouse with i5-3570. I think it was Steelseries mouse back then. It was only in BIOS. 

Try another mouse. Try plugging it to another port, preferably USB2.0. Use wired mouse. If you use wireless, change battery.

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Tried 3 mouses. Unfortunately, all wireless. Tried USB 2.0 port as well. BAtteries are good. One of the mouse is brand new, Logitech MX master 3S

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1) Get a simple wired mouse

2) Unplug everything. No RGB, no external HDDs, no USB sticks, only one storage drive. 

3) Clear CMOS and do not set any voltage curves, under- or overclocks, PBOs nor anything else. Do not enable XMP. Just exit and save.

4) Do a fresh install of Windows. After Windows installation is ready, update by clicking search for updates. Restart computer, update again and restart again. Install chipset driver from amd.com. Do not install GPU drivers or anything else. Restart computer.

Does the machine work normal? If there is no strange behaviour (doesn't matter if mouse is slow in BIOS):

- Install HWINFO64 -> run as administrator -> sensors only. Find CPU temp.
- Install and run Cinebench R23, keep HWINFO64 running and look at temps

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Some thing is wrong with this community, i posted a long post above in response to @misterj detailing that i've done pretty all that you've suggested here. This isnt my first machine build, so i know my way around troubleshooting. Still same results. All default, there is no extra hardware. New OS install. No over/under clock. No XMP. No software.

Cinebench R23 score is >36000. Temp is ~95C as expected. Everything is good. But still stuttering when using the PC. It's not necessarily the mouse, it is just that is the easiest thing to spot as you are moving around the desktop.

My old i7 2600 machine was smoother than this. And i may end up just hooking that machine back up to work, until i figure this issue out.

 

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