#graphic driver #amd r5 m330 #r5 series #hp
before i start, here my info for the laptop im using:
hp 14-bw019ax
amd dual-core a9-9420
12 GB RAM
amd radeon r5 m330
amd radeon r5
1 TB 5400 rpm SATA
recently i just updated my graphics with the amd radeon settings from 17.11.4 to 19.5.2. after that i restart my laptop and want to play games but suddenly the games that i usually play before updating start lagging and its fps went down. AC black flag used to run smoothly before update but after update, i can't even play it even at the lowest settings.
i tried to clean my drivers by using amd cleanup utility and reinstall the 17.11.4 drivers accordingly. but after that, i cant even open the amd radeon settings. there's a pop up that said;
radeon settings are currently not available. please try again after connecting a display to AMD graphics and extending the display
and i realised that both my dedicated and integrated graphics are missing. last time it was
- AMD radeon r5 m330
- AMD radeon r5
now it became
- AMD radeon r5 m330
- Microsoft Basic Display Adapter#