PC Graphics

[krizzatul]

Working with Autodesk Navisworks Manage 2019 I'm having a visual issue when using clipping box over point cloud data, more precisely my point cloud data is not getting a clear cut by clipping box edges some points still visible outside it. I want to mention that I have this problem only on my workstation equipped with AMD GPU, the other one with Nvidia GPU is working well . Any advice how to fix this? Please check pictures left side is AMD GPU right side same project Nvidia GPU.

 

[jargon]

Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION.

[elstaci]

This website has a list of Compatible AMD and Nvidia GPU cards for your version of Autodesk NavisWork 2019: System requirements for Autodesk Navisworks products | Navisworks Products | Autodesk Knowledge Netw... .

But the list is from 2014 using Windows 8. It hasn't been updated from what I can tell.

also System requirements for Autodesk Navisworks 2019 products | Navisworks Products | Autodesk Knowledge... .

This link shows you how check to see if your GPU Card is certified and to download the latest driver for it: To Access a List of Autodesk Certified Graphics Hardware (May 2018) | AutoCAD | Autodesk Knowledge N...​

You didn't post the AMD GPU card that you are using. You might have an older AMD Graphics driver installed. Maybe to installing the latest might fix your problem.

[krizzatul]

My system:

• Laptop Asus GL702Z
• GPU AMD RX 580, CPU AMD Ryzen 7 1700
• Operating System Windows 10 64bit
• Driver version installed: Radeon Software Adrenalin Edition 18.5.1
• RAM 32 GB
• OS installed on SSD Samsung EVO 970 512GB

[krizzatul]

Any updates on this?

[ali_d]

We have an open engineering ticket and we are investigating the issue.  I will update you soon