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PC Graphics

Nordy322
Journeyman III

The rx7600 video card, or rather its drivers, do not work as they should.

 

I recently bought myself a computer, everything was fine until I discovered that after a few minutes the game crashes. This happened in many games, for example: CS2, Metro Exodus, Warface, Far Cry 5, Dying Light. In some games it crashes almost immediately (CS2 for example) and in some I can play for 30 minutes and only then the game crashes (For example: Far Cry 5). Sometimes I can play Metro Exodus for an hour, but I don't know how exactly it works because usually this game crashes after 10 minutes. I really hope to find some solution, but I assume there isn't one. I am turning here because there is little hope left.
Just in case, my PC:
CPU: AMD Ryzen 5 5600 6x 4.4GHz
GPU: AMD Radeon RX 7600 8GB
Motherboard: Asus PRIME B550M-A WIFI |WLAN +Bluetooth
RAM: 16GB DDR4 PC-3200 G.Skill
SSD: 500GB M.2 SSD NVME Kingston SNV2S500G

PSU: XILENCE Performance C+ XP650 650 Watt 
and Windows 11 Pro

And yes, I tried installing old drivers, tried installing the newest driver.  I also tried installing drivers, but using DDU and that didn`t help either

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3 Replies
CaligoVereor
Challenger

A few things I can think of:

Did you get a pre-built? If so, have you checked and made sure all components are properly in? With prebuilts it can sometimes happend that a component comes loose during transportation and even if you built it yourself I personally have had issues where a cable or component wasn't fully in even though I thought I made sure it's fine. Better double check. Game crashes under load can happen for many reasons, including issues with RAM. Could be a power supply issue as well.

What settings are you playing at? While 8GB should be plenty of VRAM for stuff like Metro Exodus it is also possible that you are pushing it beyond that and going over your memory capacity often results in crashes. Have you tried lowering some settings, see if crashes persist?

Have you tried running performance overlays, like Afterburner for example, to see what exactly is happening at the time of crashing or how does your hardware behave in general?

I think the fact that different driver versions all have the same exact problem might indicate that the problem is somewhere else, could be a faulty component. Could be the GPU, could be powersupply or something else. If you got a pre-built then I'd recommend contacting the seller and have them look into it or if you built it yourself, well, the task is up to you I guess.

"I'd recommend contacting the seller and have them look into it or if you built it yourself, well, the task is up to you I guess." I think there is a good chance that this is the solution to my problem. Thanks, I´ll check it out. 

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ThreeDee
Paragon

what model Xilence 650wtt PSU?

Check out the PSU Tier List and see IF your model is on the "Avoid" list

Is your motherboard's BIOS up to date?

Do you have the latest AM4 chipset drivers installed from AMD.com website?

Check for firmware updates for whatever make/model SSD(s) you are running


ThreeDee PC specs
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