PC Graphics

[mordydd91]

The problem also happens when on a fresh install of windows!
All started a few days ago, with the same driver version every time.
When I install the official last driver (recommended) from AMD site all the system UI (windows, youtube, BSplayer, even the windows HDR setting video) running too slow and laggy, the audio is slow.
The problem starts to happen when I install the driver and the name change to "5700XT driver".
But when I remove the driver with DDU, or I am in fresh windows
all the above running smooth with the driver now call "Microsoft basic display adapter".
I tried everything to fix this... now I am running without any driver but in shallow quality.

AMD Ryzen 7 3700X 3.6Ghz AM4 - Box

asrock x570 taichi

XFX Radeon RX 5700 XT

Seagate BarraCuda ST4000DM004 4TB 5400 RPM 256MB

XPG SX8200P M.2 512GB

Fractal Design R6

antec HCG-750G

G.SKILL Ripjaws V Series 16GB (2 x 8GB)  3200C14D

[fyrel]

Which version of the XFX Radeon RX 5700xt do you have and have you updated the bios?

[mordydd91]

how to check it??
i can update bios to my GPU???

[fyrel]

Go to AMD Radeon™ RX 5000 Series 

Scroll down until you find your graphics card and click on it.

Scroll down until you see the overview for the card and select the download tab.

Download the AMD flash utility and the bios.

Unpack the bios file somewhere you can find it then run the flash utility.

There are probably 2 bios files since most of the XFX cards are dual bios. One for high performance and the other for low noise.

[mordydd91]

dd

[fyrel]

Are you sure that you have the correct bios for you card.

The part number should be printed on a label on the box.

[mordydd91]

XFX-2019 

i have the navi version single fan



i dont have new bios

[fyrel]

Ok

So what exactly happens when you install the latest drivers.

You mention slow and laggy with audio problems.

Could you supply more details?

[mordydd91]

this is the details,extremlly slow speed in UI.
id the desktop dont chage(mause,video or somthing)the audio run perfect.

[mordydd91]

this is after i instal the driver, and all slow again

[mordydd91]

the box is long gone- but i have the warrenty label and the model number is correct "RX-57XT8M" 
i also see the bus insterfase is 1.1 with the driver insatll in the gpu-z (but in the radeon is 3.0)

[fyrel]

If you hit the ? next to the bus interface and run the render test the 1.1 number should change.

The cards downclock the bus when not using it.

[fyrel]

If you revert back to the default driver for windows and then update the driver from the device manager does it make any difference?

[mordydd91]

i cant update the driver from device manager, i dont have the files to update .
only with the amd instalein readon andrenalin

[fyrel]

The drivers should be located at the following location if you have previously installed from the package

C:\AMD\Win10-Radeon-Software-Adrenalin-2020-Edition-20.2.2-Mar5\Packages\Drivers\Display\WT6A_INF\B352355

[mordydd91]

still the same problem.... i dont know what is it!!

myabe it somting with the motherboard bios setting? x570 taichi??
now its all defualt seting 
i try XMP enable/disable profile  already

[mordydd91]

[fyrel]

From that last screenshot it looks like your fans aren't running.

Download msi afterburner and force a software fan curve and see if it helps.

[mordydd91]

but look at the temps LOL, water cooled, no fan

[fyrel]

Fair enough.

Well the gpu clock seems to be boosting ok

Do you have hardware acceleration turned on?

And have you updated your motherboard bios?

Have you tried the 20.4.2 drivers?

[Matt_AMD]

Please try the following to see if it helps. 

1. Check that your motherboard is using the latest BIOS from the Asrock website. 
2. Ensure that your BIOS settings are running at the default optimised settings, do not change anything.
3. In Windows, select diagnostic startup and restart the system. 
4. Are you still experiencing the same issue?

[mordydd91 · Accepted solution]

problem solved!
i hade vertical GPU maunt when i removed this part it work fine!!
fresh windows for nothing

[Matt_AMD]

Do you mean you were using a PCI-E riser cable?

[mordydd91]

yes