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PC Graphics

da_glez
Journeyman III

Strange issue with RX560, playing APEX Legends screen turns off, Drivers get uninstalled

Hi, everyone!

2 days ago i was playing APEX Legends (with a RX560) and after match the screen started to turns off and PC restarts. I updated drivers to Adrenalin 23.4.3 hoping the problem was solved but now every time i try to play (I can play just one or two matches) the screen turns off and the windows "device disconnected" sound is heard, PC restarts but now the AMD drivers appears unistalled! Please help!

Setup:

Processor: AMD Ryzen 7 2700X Eight-Core Processor 3.70 GHz
RAM: 8.00 GB
VRAM: RX560 

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1 Reply
BillyFeltrop
Challenger

To troubleshoot the problem, you can verify power and temperature, updating GPU drivers, perform a clean reinstallation of the drivers, monitor system stability, check for system updates, or test with different games.

PC Hardware Specialist
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