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zxteo
Journeyman III

Sapphire Nitro+ rx 580 uncontrollable fan speed

TL:DR  It has 2 fans. 1 of its fan speed can be adjusted while the other just maintains about 60%+ -ish fan speed since startup even at idle. I tried MSI afterburner, Sapphire TRIXX and amd wattman all yield the same result.

   So here's the problem, I bought a second hand sapphire nitro+ rx 580 8gb a while ago from someone whom I suspected to be a miner but the price is too good of a deal to refuse. Everything is working fine just that one of the fan just seemed to stay in its own "auto mode" with a really steep fan curve while the other fan is under my control. Even while idling between 40-45c, the said fan seems to be spinning at around 60% or higher based on the sound. Performance wise nothing was affected however the loud fan is killing me.

   I tried using MSI afterburner, Sapphire TRIXX and amd wattman all yield the same result. They all show that the fan is at 0 rpm while idle yet the said fan is still spinning loud. Although if left idle long enough the fan drops down to around 20% judging by the sound for a short while before it ramps up again.

   Does anyone know whether if this is a software/hardware failure, bios issue, corrupted driver or something else? And if there are any solutions to it.

Note: The faulty fan is the one furthest away from the mounting bracket.

My specs:

Mobo: Asrock AB350m-hdv

CPU: Ryzen 5 2600

GPU: Nitro+ rx 580 8gb

RAM: 2 x 8gb Corsair Vengence 2933mhz

PSU: Cooler Master MWE gold 550w

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3 Replies

If they were a miner they likely flashed a customized mining BIOS to it. You should try the TechPowerUp GPU Database and see if they have a stock BIOS for your EXACT MAKE AND MODEL card. Failing that, contact Sapphire for one.

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zxteo
Journeyman III

Just finished flushing the bios. No luck so far.

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zxteo
Journeyman III

Found the cause of the problem.

After numerous testing and fixes, I finally decided to swap the position of the faulty fan with the other fan. I can confirm that the everything is working fine. Turns out it was a faulty fan. Should be good after I get the fan replaced.

Damn only found out this after ordered a rx 5700. There goes my money .

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