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PC Graphics

nerdbox
Journeyman III

Ryzen 5 2400g and Sapphire pulse Rx570 mini itx crashing pc

Hello I have problem setting up graphics card. So basicly after installing the dGPU and its drivers pc freezes after about 11 minute in Furmar at 1280*980 with 8xMSAA and after oabout 30 minutes in games and after 45 minutes up to hour when pc is idle. This will happen when pc is completly cool and all caps had chance to set to equlibrium. After putting the GPU into another rig it worked fine even at high loads it didnt freez or crash.

Here is my set up:

Proc: Ryzen 5 2400g

MOBO: ASROCK ab350m pro4

RAM: G.skill aegis 2*8 GB 3000MHz c16

SSD: Crucial SSD 500Gb 

PSU: Corsair 450w 80+ bronze 

And GPU (it is used one): Sapphire pulse radeon RX 570 mini tx (it is 4 Gb card)ž

So what have I tried. Updating BIOS, updating AMD all in 1 with VGA driver from ASRock, updating chipset from AMD page (only site that provides chipset updates). Installing AMD graphics driver, disabling APUs graphics in BIOS, forcein it to only 64Mb, just enableing it, forceing it without making any buffer chanches, setting it on auto. I have tried chancing PCIe x16 switch to GEN1, GEN2 and auto, chancing PSPP policy and so on. So what is the next step that someone can give me. 

There is possibility that Ryzen 5 2400g with its iGPU isnt compatible with any of the Radeon graphics.

Another problem that I had heard of is the MOBO problem better to say they didnt designed it properly.

Sorry for my English

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13 Replies
mstfbsrn980
Grandmaster

You may be having problems with insufficient (or old) PSU.

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PSU is good (1 year old)  recommended for Sapphire pulse rx570 is 350 w. I have added up all max power consumption for every component (even keybord itself hahahahah) and all adds up to around 500 w maximum. I am not going to push my system sky high so this PSU will be good.

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Run OCCT power test.

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I will try tomorrow 

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With OCCT, you can try to find the cause of the problem with CPU-GPU-POWER tests.

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With OCCT all is good power consuption is within psu rateing. After I have loaded up furmark 5 minutes and it froze.

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Go to WattMan and lower the GPU frequency. -5% will probably fix the problem. Goodluck...

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That did not make anything now it is even black screening after 5 minutes in furmark. I have lowered power by 10% but pc lasted for 7 to 8 minutes. With out clock speed and power changes izmt could last up to 11 minutes. Do you think it cluld be driver conflict with intergrated vega 11 graphics.

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May be... Because they use the same system kernel service. For this reason, you may need to disable the IGPU from the BIOS. You can also try to lower the GPU frequency. I think this change will make your system stable.

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Igpu was disabled right after putting the gpu and installing drivers for it. Now I am reading that my botherboard has problems with vram and thats no bueno. Only possible solution is too try nvidia gpu for now to test driver conflict theory.

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I suggest you buy a good quality 650w PSU or better. This way it will be much easier to fix errors. A PSU can generate very different errors under load close to its capacity. The best thing to recommend for a 450w system is a new good PSU. That's it...

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Ok

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When I was testing it in frends rig it was powered by some cheap chinese 450 w psu and still ran fine.

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