PC Graphics

[GADD3008]

Hello everyone. I am new to the forum and I come to you asking for your help.
A week ago I bought Rx6500xt GPU; at first everything was perfect; much faster games, better graphic quality than previous GPU, etc. Until one day playing Euro Truck Simulator 2, I noticed that the graphic card showed high TJ values around 90-93 degrees Celsius. While the standard temperature marked 70-74 degrees, specifically with this game. I registered these temperatures because while I was playing, a loss of performance began to occur, a kind of "lag" that caught my attention. That's why I started taking temperatures and I got this surprise; From that moment on, everything has gone downhill. Today the games that ran in "high" quality I must reduce them to "medium" and even "low" inclusive, and even so that annoying "lag" or stuttering also continues to occur.
From starting everything extraordinarily well to becoming a disaster in 7 days. Any ideas?

-CPU- Ryzen 5 5500g, Ram Kingston Fury beast 3200 (2x8 gb), mother Gygabite A520m, PS-Cougar 600w 80 plus.

[ThreeDee]

Case? type of cooling on 5500g? number of case fans?

Is your motherboard's BIOS up to date? Do you have the latest AM4 chipset drivers installed? Is your Windows install up to date? 

IF you haven't already, you can run the program called "DDU" and remove all past/present GPU drivers from video cards that you ran on this install of Windows .. reboot . .and THEN install latest GPU drivers from AMD.com

What model Cougar 600w PSU? is it just an 80 PLUS (White rated)? or is it 80+ Bronze? Gold?

What brand/model RX 6500xt?

Is SAM enabled? Have you tried a higher fan curve in Radeon settings? IS the fan on the GPU spinning at all when under load? Is the GPU still under warranty IF it's faulty in some way?

[GADD3008]

Hi dude, the Case is a Perseo cn21, with 3 frontal fan's and 1 more in back of case.

Gpu is a BIOSTAR rx6500xt.

I have modified the curve of the fans and I have even tried lowering the voltage gradually, getting an improvement in the temperature (beyond the already annoying noise of the fans). But the stuttering continues to bother me, it has worried me a lot since everything was coming up spectacular until I decided to play ETS2. I have noticed that the temperatures rise more than necessary when I do not use the vsync of the games, doing that is that I have been able to lower them by at least 20 degrees. My monitor has a resolution of 1366x768 (it's old and I'm in the process of changing it), it works at 60Mhz. Thank you so much for replay me.

[ThreeDee]

..so it has a glass front? Looking at pictures of the case, it doesn't look like it has very good airflow 

[jimcole]

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@GADD3008 wrote:

Hello everyone. I am new to the forum and I come to you asking for your help.
A week ago I bought Rx6500xt GPU; at first everything was perfect; much faster games, better graphic quality than previous GPU, etc. Until one day playing Euro Truck Simulator 2, I noticed that the graphic card showed high TJ values around 90-93 degrees Celsius. While the standard temperature marked 70-74 degrees, specifically with this game. I registered these temperatures because while I was playing, a loss of performance began to occur, a kind of "lag" that caught my attention. That's why I started taking temperatures and I got this surprise; From that moment on, everything has gone downhill. Today the games that ran in "high" quality I must reduce them to "medium" and even "low" inclusive, and even so that annoying "lag" or stuttering also continues to occur.
From starting everything extraordinarily well to becoming a disaster in 7 days. Any ideas?

-CPU- Ryzen 5 5500g, Ram Kingston Fury beast 3200 (2x8 gb), mother Gygabite A520m, PS-Cougar 600w 80 plus.

---

As i know about the problem , I'm sorry to hear about the issues you're experiencing with your new GPU. High temperatures and performance degradation can be indicative of potential problems. Here are a few suggestions to troubleshoot the situation:

1. Check GPU temperatures: Ensure that your GPU is receiving adequate cooling. Clean the graphics card and check the fans for any obstructions. Consider adjusting the fan curve or increasing the fan speed to keep temperatures in check.

2. Monitor CPU temperatures: High GPU temperatures can sometimes be accompanied by elevated CPU temperatures. Verify that your CPU is not overheating as well. Make sure the CPU cooler is properly seated, and the thermal paste is applied correctly.

3. Update GPU drivers: Ensure that you have the latest drivers installed for your RX 6500XT. Outdated or incompatible drivers can cause performance issues. Visit the manufacturer's website or use a driver update tool to get the latest drivers.

4. Power supply issues: Check if your power supply is supplying sufficient power to your system. Inadequate power delivery can impact performance. Verify that the PSU is compatible with your GPU and other components, and consider testing with a different power supply if possible.

5. System stability: Run diagnostic tests to check for any system stability issues. Perform a stress test on your GPU and CPU separately to see if they are functioning properly under load. Tools like FurMark and Prime95 can be used for stress testing.

6. Reinstall the GPU: If the issues persist, try reinstalling the GPU. Ensure that it is properly seated in the PCIe slot and all power connectors are securely attached. Sometimes, a loose connection can cause performance problems.

7. Contact manufacturer support: If none of the above steps resolve the issue, it may be worth reaching out to the manufacturer's support team for further assistance. They can provide specific troubleshooting steps or advise on whether a replacement might be necessary.

Remember to prioritize your safety and handle hardware components with caution. If you're unsure about any steps, it's best to consult a professional or someone with experience in computer hardware. Clover Dashboard

[lucyclover]

I'm sorry to hear that you're experiencing issues with your RX 6500 XT GPU. The symptoms you described, including high temperatures and performance degradation, can be indicative of various issues. Here are some steps you can take to diagnose and potentially resolve the problem:

1. Check GPU Temperatures:

• Make sure that the GPU is not overheating. Download and install a monitoring tool like MSI Afterburner or HWMonitor to keep track of GPU temperatures while gaming. High temperatures can lead to throttling and performance drops.

2. Ensure Proper Cooling:

• Check that your GPU has adequate cooling. Ensure that the fans are spinning and that there is no dust or obstructions blocking airflow. Clean the GPU and surrounding components if necessary.

3. Update GPU Drivers:

• Make sure you have the latest graphics card drivers installed. Visit the AMD website and download the latest drivers for your RX 6500 XT GPU.

4. Check for Software Conflicts:

• Sometimes, background processes or conflicting software can affect gaming performance. Close unnecessary background applications and disable any overlays (e.g., Discord, Steam overlay) while gaming.

5. Monitor CPU Usage:

• Monitor your CPU usage while gaming. High CPU usage can lead to stuttering and performance issues. If your CPU is maxing out, it might be a bottleneck.

6. Test Other Games:

• Try playing other games to see if the issue is specific to Euro Truck Simulator 2 or affects all games. This can help determine if the problem is game-related or GPU-related.

7. Check Power Supply:

• Ensure that your power supply (PSU) is providing enough power to your system. A PSU that can't deliver sufficient power can lead to instability.

8. Monitor RAM Usage:

• High RAM usage can also impact performance. Make sure your system has sufficient free RAM while gaming. You can monitor this in the Windows Task Manager.

9. Disable V-Sync and Check In-Game Settings:

• Disable V-Sync and check the in-game graphics settings. Sometimes, enabling V-Sync can cause stuttering. Adjusting graphics settings can also improve performance.

10. Check for Background Updates: - Ensure that your operating system and all drivers (not just GPU drivers) are up to date. Sometimes, system updates can address performance issues.

11. Consider a GPU Stress Test: - You can use stress test tools like FurMark or 3DMark to push your GPU to its limits. This can help you identify if the GPU is stable under load.

12. Check for Hardware Issues: - If you've ruled out software issues, there could be a hardware problem with your GPU. It's possible that it's defective, and you may need to contact the manufacturer or retailer for warranty support.

If you've gone through these steps and are still experiencing issues, it may be helpful to seek assistance from a professional technician or the retailer where you purchased the GPU. They can further diagnose the problem and help you determine if a replacement or repair is needed.