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PC Graphics

Fluffle
Journeyman III

RX 7900 XT causes random shutdown

Hello,

since I have switched from a RTX 4090 to the 7900 XT I keep having various issues:
-PC turning off without any warning at random times, in games and/or just on desktop

-google images sometimes vanish

-parts of youtube videos appearing in a different browser tab on another monitor

 

I've had a RTX 3080 and a RTX 4090 before this one and never had any issues with either of them, I have to say I'm very disappointed of AMD. Finally got sick of Nvidia's shenanigans and switched to AMD but with the drivers being like this, I can't see myself buying another one in the future...

 

Is there any fix for this? I already tried the "gaming" and the "pro" drivers, same issues with both.

 

I cleaned the drivers with DDU after I put in the 7900 and several more times since then. I switched the rendering in chrome to every possible option but the problem persists.

I could actually live with the issues in chrome but the PC just turning off randomly is a no-go. It MUST be the card, no other card gave me this problem before. If I wouldn't know better, I would say it's the PSU, but the PC boots just fine after turning off and the 4090 worked just fine, which is much more power hungry than the 7900 XT.

 

Another issue is that the AMD configuration seems to be reset every time I turn the PC on, why does it not save the last set profile?? I didn't spend 850€ on a GPU to set my fan profile every time I turn on the PC...

 

 

(Please spare me the usual troubleshooting hoops, I literally work as a 1st level support technician. I checked the power cables, everything is plugged in properly, I checked the drivers multiple times, I checked the temperatures, everything I can think of. This must be the driver. Is there a stable driver or do I really have to go back to "team green"?)

4 Replies
Fluffle
Journeyman III

And since someone is bound to ask about the specs even though it worked fine with literally the most powerful consumer graphics card money can buy at the moment...

PSU is a 1000W Seasonic. I use two seperate power cables for the GPU, no adapters.

0 Likes
radu1006
Elite

Try installing 23.12.1 drivers and check if there is an improvement. If you don't have issues with those drivers, it may be that the aggressive power saving implemented in the 24.x.x drivers are the issue.

They lowered the voltage to around 60mV when in idle and this seems to cause a lot of instability.

 

Also there is another workaround that you can try with the latest drivers:

- Activate Metrics overlay on desktop and keep it displayed all the time. Make sure to disable the game detection.

This will increase the voltage to around 600mV and is much more stable.

 

Performance > Metrics

radu1006_0-1727177054818.png

 

I keep it with minimal information so that it does not bother me too much:

radu1006_1-1727177142126.png

 

If this does not help, maybe there is an issue with your card.

veskojl
Adept I

I'm having a very similar issue. Running ASRock AMD Radeon™ RX 7900 XT 20GB on Windows 10 Pro with 750 W Seasonic PSU gave me a lot of headache with all (almost) 24.X.Y versions of the Adrenaline software. I've got constant driver timeouts, black screens and I had to manually restart my PC every day.

I decided to downgrade the driver to version 23.12.1 and I haven't experienced any problems so far (a few days).
If this doesn't solve my issue, I plan to buy a new PSU and give another chance to the latest AMD drivers. Until then, I'll keep my fingers crossed.

 

I don't know what the AMD software guys are doing, but without proper logging, error handling & QA procedures troubleshooting problems like this is a pure nightmare.
If they (AMD) don't have enough resources (money, people) then to stop wasting other peoples time and at least open source the driver, so the community can help themselves. 

veskojl
Adept I

I've got another timeout today!
This is getting ridiculous!


I'll try @radu1006 's solution with the disabling of "EnableUlps" first and if it doesn't work I'll try by reducing the GPU Max frequency as suggested by JozefTaktyka here: Link