I just had my PC crash me into Bios, and not letting me out unless i restart the PC with the power button.
i am running radeon software version 19.12.3
here's the error info:
Description
Faulting Application Path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Radeonsoftware.exe
Application Version: 10.1.2.1788
Application Timestamp: 5df7cf62
Fault Module Name: Radeonsoftware.exe
Fault Module Version: 10.1.2.1788
Fault Module Timestamp: 5df7cf62
Exception Code: c0000005
Exception Offset: 00000000004037e7
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 0f1e
Additional Information 2: 0f1e8efbe4eda39817605f485fdb728a
Additional Information 3: 5231
Additional Information 4: 52314ae56742624bb3d80fa6633ab45e
Extra information about the problem
Bucket ID: 02bf88a692555ec2a4a3635017d5d94c (1487141497610819916)
this is my PC build:
Processor
Processor
AMD Ryzen 7 3700X 8-Core Processor
Video Card
Video Card
AMD Radeon RX 5700 XT
Chipset
AMD Radeon RX 5700 XT
Plug and Play ID
VEN_1002&DEV_731F&SUBSYS_57011682&REV_C1
Driver Version
26.20.15003.5016
Operating System
Operating System
Windows 10
BIOS
Manufacturer
American Megatrends Inc.
any idea how to prevent these crashes?