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PC Graphics

dautomne_
Journeyman III

RX 5700 crash issue

Good morning, Good afternoon, Good night!

A few days ago I bought a Radeon RX 5700 Sapphire
pulse in order to replace my 1060 3Gb, and I'm
facing some problems. Among them, and perhaps most
importantly, random blue screens on windows 10 with
the following message:

"Video TDR Failure atikmpag.sys"

I've added the atikmpag.sys and atikmdag.sys to
System32 folder and it got a lot better.
But my system still crashes sometimes. I have tried
to reinstall windows a few times. Tried to reinstall
the AMD driver (19.9.2, 19.9.1, 19.7.5) and tried
to disable all possible software accelerations. No
success at all. Is there anything else I can try?

My setup:
650W Corsair
Ryzen 7 3700X
Asus B450-f
Corsair 3200 2x8gb C16
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1 Reply
alseu
Challenger

This issue could occur if GPU is taking more time than permitted to display graphics to your monitor or if the TDR setting is set too low. Delaying the TDR time possibly can resolve the issue.
Try to follow this guide and tell if it helped: TDR fix

*I had few BSoD event's with 5700xt when starting or exiting applications, never during the process and i knew 100% that my cpu and ram are stable, my psu has no issues and nothing is overheating. With the delayed TDR time i haven't  encountered single BSoD with this system anymore

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