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PC Graphics

Monkey33
Journeyman III

Radeon RX5700 8GB not being utilised

This is an issue which happened after a crash due to overheating, my PC keeps using it's integrated graphics instead of the GPU. The GPU still appears as being present in diagnostics, but it just doesnt seem to be utilised anymore. Furthermore the CPU seems to be running hotter than is typical.

Should I assume that the GPU is broken/is it fixable? Or might this be the crash resulting in a driver/software issue?

I've disassembled and thoroughly cleaned the PC, but i'm unsure of how to proceed.

Cheers in Advance 

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1 Solution

You could play with the fan curves, setting them more aggressive so they spin faster at a lower temp. The tradeoff is more noise. For the GPU a clean and re-paste may lower temps. Cleaning is easy, some compressed air is usually all that is required. Check the fans to make sure they spin freely with no bearing noise. A re-paste is a little more involved, removing the factory heatsink and changing the thermal material.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT

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3 Replies
FunkZ
Grandmaster

Post your system specs including hardware and software/driver versions.

Which component overheated? What was the temperature? What cooling?

Check in Device Manager under Display adapters to see if the card is disabled or indicates a problem.

Check Adrenalin software, are both GPUs listed and which is set as primary?

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Hi

Thanks for your response. I'm using a ryzen 5 3600 CPU, with an rx 5700 GPU, and 16 GB of RAM. I'm using an EVGA 750W gold PSU. All drivers/software are the latest versions and the operating system is Windows 10. 

I've since managed to resolve it, it was a driver issue which was causing the GPU to not be enabled, which was strange/unexpected as there was no update which caused it. I clean reinstalled the drivers and Adrenalin, and it works now.

The GPU overheated, it seems to happen a lot with the 5700, my additional cooling is just an ordinary corsair case fan. The CPU was also running very hot, in the 80s, the cooling for that is just a wraith fan. I'm wondering if the CPU/GPU are reaching the point where they ought to be replaced with something more powerful, or if its just a cooling issue?

Best Regards and many thanks.

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You could play with the fan curves, setting them more aggressive so they spin faster at a lower temp. The tradeoff is more noise. For the GPU a clean and re-paste may lower temps. Cleaning is easy, some compressed air is usually all that is required. Check the fans to make sure they spin freely with no bearing noise. A re-paste is a little more involved, removing the factory heatsink and changing the thermal material.

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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