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R9 390 freezing, crashing, black screen, red screen and static noise.
Hello, my pc specs are as follows:
r9 390 MSI
intel i5-6500 3.2Ghz
ASUS Z170I Pro Gaming
corsiair vengenance DDr4 3000Mhz- 16gb
EVGA 850 supernova GS
So I have had issues in the past of occasional black screens or freezes- i used to run this card on a crosshair formula v, but i downsized, hence the i5 and Z170i. On the old AMD setup i never really had major issues, but ever since i built it into the intel system it has been very unstable, it used to black screen say once or twice a month- but these past few weeks it has been unusable, it black screens while watching youtube, amazon prime, twitch.. no error messages are recorded in the log, i have tried a new psu and no solution. same issue.
So recently it has become such an issue that it happens 5 minutes into watching a twitch stream, and i cant even complete a game of dota without it black screening. Occasionally on games such as CSGO or overwatch i have gotten a red screen- but this is less common, and some other times the game just freezes. When it black screens it is joined with a buzzing noise, like static.
It isnt an overheating issue as my temperatures are all around 30 degrees when running full load- watercooled gpu. And having seen so many previous 390s with the same issue i have tried all the suggested, such as turning down voltage etc, the best i got is to play 3 games of dota without a crash- the best i have had in the past year of this current setup.
Any suggestions?
Thank you .
Toby
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No error messages ?
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hi,
Nope, there is nothing to show the reason behind the crash.... I have checked these reports after it fails and nothing- It feels like the computer is acting normally and its just the graphics card that has failed, occasionally if i have music playing, not outputted through the graphics card, this can still be playing for a while, even with a black screen or screen crash...
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Hello,
So going back and further inspection in reliability Monitor the most recent crashes have been due to INTELCpHDCPSvc.exe, so i am going through and updating everything and making sure that all files are up to date. May not be a card issue afterall