PC Graphics

[delzay]

Im keep getting this error massage while only playing some games. looks like i can still control the game and i can hear sounds but screen showing my desktop.

it isnt happen immediately usually takes more than 30min to crash.

things i tried

-clean install windows10

-update windows10

-reinstall AMD driver (Delete driver by using DDU)

-update graphics driver

-downgrade graphics driver to 17.7.1

-delete the AMD driver (it works perfectly and there is no games to crash but it has very bad performances)

-cleaning pc and reconnect GPU and memory

-upgrade power unit from 600w standard to 750W bronze

-sfc /scannow

-regedit Tdrdelay (change number to 100)

-lower Frequency to -10% (it works for some games but not for rest of them)

-higher power limit to 5%

-turn on power efficiency

-exclusion game flies from anti-virus softwares

-take out graphics card (it works...)

somehow there are games that never crashs (R6S,Fallout4,and every 2D games i played)

lists of crashed games (not perfect)

-Fortnite

-KF2

-Slap city

-Rocket League

-Team fortress 2

-Division

-CS:GO

-BF4

-Titanfall2

system info

OS -Windows10 64bit

Graphics driver  -Radeon Software Version 18.6.1

CPU -Intel Core i5 4570

GPU -RD-RX470-E4GB

Memory -D3U1333PS-8G (8GB)

MB -H81m-e (version 3602)

power unit -KRPW-BK750W/85+

error logs (sorry it has written by japanese, if you know a way display this as english please let me know)

障害が発生しているアプリケーション名: RadeonSettings.exe、バージョン: 10.1.2.1717、タイム スタンプ: 0x5b191286

障害が発生しているモジュール名: atidxx64.dll、バージョン: 24.20.11021.1000、タイム スタンプ: 0x5b1915d4

例外コード: 0xc0000005

障害オフセット: 0x0000000000764eaf

障害が発生しているプロセス ID: 0x1034

障害が発生しているアプリケーションの開始時刻: 0x01d41c832809db34

障害が発生しているアプリケーション パス: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

障害が発生しているモジュール パス: C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atidxx64.dll

レポート ID: 402ecbf5-75f8-48ce-82bc-7f208becc93f

障害が発生しているパッケージの完全な名前:

障害が発生しているパッケージに関連するアプリケーション ID:

-

System

- Provider [ Name] Application Error

- EventID 1000 [ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated [ SystemTime] 2018-07-16T13:35:03.807602600Z

EventRecordID 4159

Channel Application

Computer Delzay

Security

-

EventData

RadeonSettings.exe

10.1.2.1717

5b191286

atidxx64.dll

24.20.11021.1000

5b1915d4

c0000005

0000000000764eaf

1034

01d41c832809db34

C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atidxx64.dll

402ecbf5-75f8-48ce-82bc-7f208becc93f

-

System

- Provider [ Name] Display

- EventID 4109 [ Qualifiers] 0

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated [ SystemTime] 2018-07-16T13:32:52.322114200Z

EventRecordID 4222

Channel System

Computer Delzay

Security

-

EventData

FortniteClient

-

System

- Provider [ Name] Display

- EventID 4101 [ Qualifiers] 0

Level 3

Task 0

Keywords 0x80000000000000

- TimeCreated [ SystemTime] 2018-07-16T13:33:02.883615300Z

EventRecordID 4223

Channel System

Computer Delzay

Security

-

EventData

AMDKMDAP

[ethanweegee]

Try running the games with Administrative Privileges.

[delzay]

It looks like give Administrative Privilege is worked for fortnite, ill try another games.

Thank you!

[delzay · Accepted solution]

I got it! it seems like i need to done both give Administrative Privilege and lower the frequency to fix this problem.

im not sure about power limit but if i can stick with this instead of lower my GPU power thats the best so ill give it a try.

thank you both!

[pokester]

The lower the frequency and the power limit is essentially the same fix doing the same thing. The lower frequency however gives you less graphical power in the end, the other raises the power ceiling. In the event though that that ceiling raise is not enough to get you the stability, lowering frequency would then be the best option. Great to hear you are doing better!

Happy Gaming!

[pokester]

This has been a common issue the screen will turn back to desktop or black, or blue or red, but you still hear the sound from the game. Most have found it to be power related and that raising the power ceiling a bit helps. In radeon settings go to the gaming tab, then global setting at top left. From there you either have wattman or the older settings depending on card either way you will find the power limit slider. Slide it all the way to the right to its maximum. This is in normal range still for your card and hopefully will help this issue. Give it a try and report back if it doesn't and we can try other things.