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PC Graphics

tzeyee
Journeyman III
‎04-19-2020 07:24 AM

My smart TV keep flickering when use as external display for my laptop with Radeon Vega Mobile Gfx. What is the cause? My other laptop is working fine with same TV.

My smart TV keep flickering when use as external display for my laptop with Radeon Vega Mobile Gfx. What is the cause? My other laptop is working fine with same TV.

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2 Replies
fsadough
Moderator
Moderator
‎04-20-2020 04:51 AM

How are we supposed to troubleshoot with so limited info you have provided?

  1. What is the make and model of failing laptop?
  2. What is the make and model of passing laptop?
  3. What is your OS, complete version?
  4. Which driver are you using?
  5. What is your SmartTV, make and model?
  6. How are you connecting, Cables/Adapters...?
  7. Which HDMI port are you using on your SmartTV?
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tzeyee
In response to fsadough
Journeyman III
‎04-20-2020 10:36 PM

1. What is the make and model of failing laptop?

Asus M509DA

2. What is the make and model of passing laptop?

Dell Inspiron 15-7568 (Not using Radeon)

3. What is your OS, complete version?

Windows 10 Home version 10.0.18363 Build 18363

4. Which driver are you using?

AMD Radeon(TM) Vega 8 Graphics

Driver Provider: Advance Micro Devices, Inc.

Driver Version: 26.20.11016.6002

5. What is your SmartTV, make and model?

Coocaa S50Q

6. How are you connecting, Cables/Adapters...?

HDMI

7. Which HDMI port are you using on your SmartTV?

Tried on both HDMI 1 and 2

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