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PC Graphics

urkeytay
Journeyman III
‎11-15-2019 05:34 PM

Is Ryzen 3400g capable of 1280 x 390 Resolution?

I just recently purchased a 14.9" display that serves as an arcade marquee.  The resolution on the unit is 1280x390.

Basically, I have a Dell 2007FP as the main monitor, and the display above.  

Unfortunately, the 3400g is not seeing this as an acceptable resolution.  Windows 10 Pro display settings do not list 1280 x 390, and the Radeon settings won't allow me to even choose a custom resolution.

Here is the unit:

https://www.amazon.com/gp/product/B07QGBL568/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Does anyone know if this is even possible or if there is some kind of workaround?  

Thank you!

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1 Reply
elstaci
MVP
‎11-16-2019 12:43 PM

That is a very odd resolution which may be the reason it is not supported.

According to this Tech Website here are the resolutions for the Vega 11 Integrated Graphics: AMD Radeon RX Vega 11 Specs | TechPowerUp GPU Database 

There is a small free utility called Custom Resolution Utility which you can try to input that odd resolution and see if it works.  But use at your own risk.

I would contact and open a ticket at Toshiba Support and ask them if this hardware is compatible with Windows 10. Plus what you need to get that odd resolution to show up in Windows 10.

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