PC Graphics

[olegnest]

Hello,

I recently purchased an HP 255-G10 (8D4M9ES) laptop from an online store. The product specifications stated that the laptop has a Ryzen 3 7330U processor and a Radeon RX Vega 6 (Ryzen 4000/5000) graphics card. The website technical.city also listed that the RX Vega 6 graphics card corresponds to this processor (screenshot).

However, after the purchase and installation of the official AMD utility, I found out that the laptop has a Radeon Graphics card (screenshot).

At first, I thought they were the same, but I found this graphics card listed on the same website. I’ve attached a comparison screenshot.

So, I would like to know how this could have happened and get some advice on how to proceed in this situation. According to the technical specifications, my graphics card is 25% weaker than the one originally stated.

It’s quite unpleasant. ;\

[fsadough]

I am not sure where the screenshot is coming from. In any case you have a Ryzen 7000 series and the Radeon RX Vega 6 refers to Ryzen 4000/5000 series. As to the screenshot of the benchmark, I have no detailed info on how it is being run in terms of OS, driver and so on. Vega is already obsolete.

[olegnest]

The first screenshot from the same resource, technical.city. The processor name is not visible on the screenshot because the image would be too large. I can provide the link for your convenience:
https://technical.city/en/cpu/Ryzen-3-7330U
As for the outdated Vega lineup, I won't argue, but it is still more powerful than the one I currently have.
Part of my question was how I should proceed, as the store that sold this laptop provided implausible and exaggerated product specifications.

[FunkZ]

The HP 255 G10 can come with five different processors, all have the integrated graphics built in but the performance varies depending on the chip.

https://support.hp.com/au-en/document/ish_7748345-7748389-16

The 7320U/7520U have the integrated graphics Radeon 610M with only 2 compute cores.

The 7330U/7530U/7730U have the Vega integrated graphics with either 4, 6 or 12 compute cores.

The 7330U has Vega 4. The Vega 6 spec is incorrect for that chip and belongs to the 7530U.

https://www.techpowerup.com/cpu-specs/ryzen-3-7330u.c3035

You can use a utility like GPU-Z to confirm your graphics specs.

[olegnest]

So, the store and Technical City list one card, your source mentions another, but in fact, I have a third one
I'm attaching a screenshot from CPU-Z.

The issue, in fact, hasn't been resolved.

[FunkZ]

CPU-Z does not show the graphics details. Download and use GPU-Z from TechPowerUp.

https://www.techpowerup.com/gpuz/

Many of the integrated graphics appear named as simply "Radeon (TM) Graphics" even though as I said, the specs can vary widely. You will need to use a utility like GPU-Z to see the details.

Here is the GPU-Z output of my 5700G desktop processor with Vega 8 integrated graphics. As you can see, it also is named "Radeon (TM) Graphics".