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PC Graphics

limpu
Journeyman III
‎06-30-2018 11:10 AM

Dual Monitor setup - not detecting second monitor

Hi, I connect 2nd monitor with DVI-D to VGA adapter. In Control centre and 'detect' monitors, it is only picking up the one.

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A quick google search suggests dual monitor setup with this graphics card is possible.

Thank you in advance.

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elstaci
MVP
‎07-01-2018 07:27 AM

Make sure your DVI-D to VGA adapter is "ACTIVE" type and not Passive also what Windows version do you have installed?

Make & Model of GPU Card (HD 5570)?

What does Windows Setup/Control Panel - Display show?

From AMD Support about your GPU card supporting Multiple Monitors: ATI Radeon™ HD 5570 Graphics  and this about VGA to DVI connections : https://support.amd.com/en-us/search/faq/164

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