Relevant system specs for this issue:
So, my GPU works fine when monitors (1920x1080@60Hz) are plugged into the GPU.
The thing is, all my wiring goes into my docking station which has 2x DP and 1x HDMI output.
My GPU is plugged to a Thunderbolt expansion card which gives out the video signal/display via USB-C. (see screenshot)
Through that connection all my peripherals work EXCEPT the monitors.
I get a signal but they show black screens.
I can see apps run on them when I take a screenshot of all displays, even through RDP/Teamviewer they are running and fine but I physically can't see anything on them.
Weird thing is when I uninstall all drivers with a DDU and the Microsoft basic display drivers are used (or if I boot in safe mode) I get both monitors working perfectly fine.
This even worked with my old Nvidia GTX 970 perfectly fine.
I figured as much as that if either of these drivers are installed on my system the issue happens:
Driver : oem12.inf
OriginalFileName : C:\Windows\System32\DriverStore\FileRepository\u0386350.inf_amd64_cf354da277d39d93\u0386350.inf
Inbox : False
ClassName : Display
BootCritical : False
ProviderName : Advanced Micro Devices, Inc.
Date : 02.12.2022 00:00:00
Version : 31.0.14000.58004
Driver : oem13.inf
OriginalFileName : C:\Windows\System32\DriverStore\FileRepository\u0386403.inf_amd64_13cc2741c7a8dfc9\u0386403.inf
Inbox : False
ClassName : Display
BootCritical : False
ProviderName : Advanced Micro Devices, Inc.
Date : 02.12.2022 00:00:00
Version : 31.0.14000.58004
I tried :
Basically anything I could find for display issues regarding GPUs from the past 3 years that fit my description even remotely.
I can't get this to work and have to re-wire everything after work so I can relax playing games. I fear that with the daily plug-in and plug-out of the DP cables I might harm my DP ports on my GPU.
I currently have 1 monitor plugged into the GPU and 1 monitor on my docking station with keyboard, mouse etc. - this is what adrenalin and windows show me. I can move around windows and apps between both monitors but I can't physically see them on the monitor that is plugged in to the docking station. (only visible virtually like a screenshot or Teamviewer/RDP/VNC etc.)
HELP !!
Solved! Go to Solution.
UPDATE:
After the vendor and AMD support left me hanging with this issue it has been a year since I last tried.
Today I tried the EXACT SAME setup - it works now!
Thanks AMD for fixing the drivers!
I know that this requires time and resources and at no point in time I was asking for an immediate solution.
It just would have been nice to communicate sincerely and honestly.
FINALLY I can use my desktop pc with the least minimum required cables and also am able to switch between work and private PCs just by plugging in the USB-C cable to my docking station!
*push*
*push again*
I posted here for help too https://www.reddit.com/r/AMDHelp/comments/xcwstu/comment/iq1qoxm/
*Push Please*
UPDATE:
After the vendor and AMD support left me hanging with this issue it has been a year since I last tried.
Today I tried the EXACT SAME setup - it works now!
Thanks AMD for fixing the drivers!
I know that this requires time and resources and at no point in time I was asking for an immediate solution.
It just would have been nice to communicate sincerely and honestly.
FINALLY I can use my desktop pc with the least minimum required cables and also am able to switch between work and private PCs just by plugging in the USB-C cable to my docking station!