PC Graphics

[UndercoverSteve]

I recently built a PC with the GPU being a Radeon RX 6950 XT. When I run certain games from my steam library, they start loading but then freeze. When I attempt to close these programs from the task manager, they persist in the background, taking up resources and steam never registers that they are closed. This forces me to restart to actually close the programs.

These games only freeze like this when they are running using the discrete GPU, but work fine when using the integrated (Intel) one. I've tried reinstalling the GPU drivers, reinstalling the games, checking the disk health, and none of those common solutions worked for me. Is there anything I can do to fix this issue?

Games I know freeze like this: Rimworld, Prison Architect, Lego Worlds, Marble it Up

Minecraft and Source games work perfectly fine, as well as some others, for whatever reason.

Specs & System Information 

[ThreeDee]

it would be better to just list your specs instead of making anybody that tries to help you wade thru all that

Some cliff notes for others benefit:

Intel i5-13600k

Gigabyte Z790 UD AX motherboard BIOS ver. F3

32GB of RAM

RX 6950XT

TeamGroup MP33 PCIe 3.0(?) M.2 NVMe 2TB

WD Blue 5400RPM SATA HDD 2TB

Windows 11

What power supply make/model?

What type of cooling are you using on your CPU?

What case?

What speed is your RAM actually running at?

What drives are the games in question installed on?

You should update your BIOS to latest version

IF you haven't already, go to Intel.com and run their driver update utility to make sure you have the latest drivers for all your Intel bits and pieces

Make sure your Windows install is up to date

Check the health of your drives

[UndercoverSteve]

Alright, I'll keep that in mind for the future. I just dumped that from the system information program. The power supply is the "EVGA SuperNOVA 1000 G6, 80 Plus Gold 1000W". I am using a CPU cooler with two fans attached. I've got three other fans as intake. The case is "Lian Li PC-O11 Dynamic ATX Full Tower Case".

The speed of the ram is 6000 MHz. The drives are installed on the C: drive (which is my SSD). I've tried installing the games on the other drive (D:) and they still have the same issues. I've already installed Intel's update utility, so that part is OK. And I've checked the C: drive health with the command prompt and it says there are no problems. What I'll do now is update the BIOS.

[UndercoverSteve]

Updating the BIOS didn't fix the problem, unfortunately. I'll look into taking the computer into a repair shop, not sure what else I can do to troubleshoot.

[goodplay]

Have you tried clearing steam download cache, and/or could be some other issue with the steam client?

[UndercoverSteve · Accepted solution]

If anyone gets the same issue as me; I found a fix for it. I had plugged my display port cable directly into the motherboard, when it should actually be going into the GPU. I didn't even realize this was an issue, tried troubleshooting so many different things.

[Auto_Cam]

Thank you so much bro I tried everything under the sun and when I saw this one it worked, I appreciate it a bunch have a great day.