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PC Graphics

Amuro
Journeyman III

Black screen with Radeon Pro WX 3200

Hi everyone I installed an AMD Radeon Pro WX 3200 video card on my PC, but towards the end of the driver installation the monitor goes black and I can't recover unless I remove the card.

I tried searching the forum, then used the DDU software in safe mode, blocking Windows Update updates and deleting existing drivers but to no avail.

My system is made up like this:

Motherboard: MSI B75MA-E33 (I know the system is dated but for what I have to do it's fine);

bios MB: E7808IMS V1.7

CPU: i5-3470

Ram: 2x8 Gb Kingstone KHX1600C10D3

OS: Win 10 Pro ver 22H2 build19045.3448

Monitor: LG 23EA63

Cable: mini displayport to HDMI passive.

Could anyone give me some guidance on how to proceed?

Thanks everyone for the help

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1 Solution
Amuro
Journeyman III

Fixed, incompatibility with monitor and HDMI cable. Replaced both and everything works fine.

View solution in original post

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1 Reply
Amuro
Journeyman III

Fixed, incompatibility with monitor and HDMI cable. Replaced both and everything works fine.

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