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PC Graphics

Eh-Em-Dee
Adept I

black screen on boot and after wake from sleep

I have a gigabyte 6650 xt eagle and I keep getting black screens when either booting or waking from sleep.  On boot, it sometimes doesn't even show the bios screen.  I can tell the monitor recognizes something because it will wake up, but that's about it.  Same happens when the computer wakes from sleep too.  The monitor turns on, but then it's just black.  I have to hard reboot, unplug the monitor, and even somtimes plug into the onboard gpu and then switch back for it to turn on.  

It seems to be better when I uninstall the drivers, but it still happens sometimes even then.

My motherboard is an Asus Prime h670-plus d4 with the latest bios.

I've tried switching cables, changing the PSU cable, reseating the gpu, and trying different display ports.  Nothing is fixing it.

Any ideas on how I can resolve this?

14 Replies
Eh-Em-Dee
Adept I

This definitely seems driver related.  If I uninstall the AMD drivers and just use the inbox Windows ones it seems fine.  I also discovered that this happens just putting the monitor to sleep.  I don't even need to put the whole computer to sleep.  If the monitor just goes to sleep, it will never wake up and I have to hard reboot it to be able to see again.  Such a terrible experience...

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Kalana
Challenger

Hi, I had the same issue while in hibernation mode. Windows seems to wake everyone up except for the GPU, I guess. I had to restart every single time.  I found my issue was pausing a movie or game in-between and Hibernating/Sleep the software setting was causing it. I tried many solutions, non worked. Probably written deep into the system or registry files, so only workaround was for me to reset the PC. Though you can try Uncheck Fast Startup on - Control Panel\Hardware and Sound\Power Options\System Settings

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Thanks.  I usually only sleep it with the browser running if anything.  I tried multiple workarounds I found online including disabling fast startup, the EnableULPS registry setting, etc.  Nothing has worked except for just uninstalling adrenaline and the drivers and using the built in windows drivers...

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I see, then probably Adrenalin issue. Though I also found that Disabling HDCP Support in Adrenalin could work too. It's in Settings - Display, or you can use search tab HDCP and accept override and then disable it.

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AMD_cire
Challenger

Just use 22.11.2 driver.

MSI B550 Pro-VDH - MSI 6600XT - Ryzen 5600G
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JaY_III
Adept I

Also have this black screen from wake issue

R9 7950X
Gigabyte B650 AORUS PRO AX
Asus Tuf Radeon 6900 XT Top

pressing " win key + ctrl + shift  +B" i here the beep and graphic driver restart does not help
win key + r " shutdown / p" [enter], clenly shuts the system down and i can access it over the network, so other than the graphics card failing to wake back up the system is fully online.

Disabling ULPS did not resolve the issue.  

Issue seems to be related to the current driver, as i had no issues until a recent driver update the last week or so when I updated to the latest driver.  All the current driver that have greyed out " Factory Reset (optional)"  cause the black screen.

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No issues with 22.11.2 Driver.  System is now working correctly again

Glad to know that solved it.

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Its still what i would call a band-aid fix. Not being able to update our drivers is a very poor solution. I am really hoping a better solution can be obtained.

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cyberpunk would not load with 22.11.2
23.4.3 is working correctly.
Will report again if i try a newer working driver

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24.4 and newer are all working again

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TD9000
Journeyman III

Getting this too. Just updated my PC with a 6650 xt. Gpu is randomly disabled after waking 

from sleep. I have to enable/disable then enable it again in device manager to get it working. 

Already tried clean reinstall of drivers...using the current version of Adrenalin. May try an earlier version.

 

0 Likes
kool
Journeyman III

It all about ULPS. Update your driver to the latest version - download MSI Afterburner - go to options and Disable ULPS - restart. 

Always do it after you update driver.

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TD9000
Journeyman III

Interestingly enough, this hasn't been happening for me over the past few days with multiple sleep/wake

cycles. The only thing different is I've been exiting and closing down Steam when not gaming. No Idea if that's it but it's working for me. 

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