Getting bsod or screen freezes/crashes. only way to recover is by powering laptop off by pressing the power button. tried installing every recommended driver for this like 20.4.2,20.8.2,19.3.1, still same. It fixes itself if I restart it by pressing the power button three times in the fourth attempt it works, still don't know why it happens.
Tried MiniDump and got some log files I will put the link below:
https://www.mediafire.com/file/bvoskmofya0wudz/Minidump.zip/file
Is there any conflict from the dump files?
from the log file it also said "An attempt was made to map a file of size zero with the maximum size specified as zero", don't know what that means.
I tried the following methods that doesn't work
- Tried installing the adrenalin and the pro drivers yet it doesn't work
- Tried all the power settings to change.
- Drivers are up to date, tried reinstalling.
- The Intel driver is also up to date.
- Tried DDU, cleaned and installed not working.
- Tried the drivers from manufacturers website.
- The EnableULPS key in regedit is set as 0 to fix as other issues.
Laptop -dell inspiron 3537
amd driver - amd radeon hd 8670M
Windows 10 version - 21h2
Tried everything I can maybe the driver is conflicting with other drivers., hardware or any other problem. any solution??