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PC Graphics

IorPerry
Journeyman III

Amd ryzen 5 mobile external monitor issues


Hello, I have a notebook Acer swift 3 sf315-41 with a AMD Ryzen 5 2500I with Radon Vega Mobile 8.

My problem is if I try to connect an external monitor to the hdmi port I get the screen full of green snow and flashes. I have seen that by setting the "Timing Standard" to "CVT - Reduced Blanking" I can get an image, but still with snow and the screen flashes black sporadically.

I tried going to the BIOS hoping to find some options to improve the situation, and I saw that the gop is from 10rh October 2017, maybe it doesn't support modern monitors? is it possible to update it?

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IorPerry
Journeyman III

no help here?

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