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PC Graphics

Luizmatheus
Journeyman III

Amd rx 550 gives error in after effects editing program?

I did 2 tests, the first test uninstalled all amd video card drivers all from scratch

And when I opened the program, I noticed at the beginning of the video that I pressed the right mouse button and it didn't show the radeon symbol, because I uninstalled all the drivers
-> https://vimeo.com/554927087?embedded=true&source=video_title&owner=82708100
Without video card the program works normally.

Then I decide to install the latest amd driver, the most up-to-date, I installed it normally, restarted the pc and that's it
I went to open the after effects program and it starts giving error with screen flashing and program crashing.
-> https://vimeo.com/554927256?embedded=true&source=video_title&owner=82708100

and this message appears too ->  https://ibb.co/HrHsrm8

It's strange because it only happens with video editing programs, for example adobe premiere , after effects , sony vegas.
It never happened in games.


my config pc:
i5 2310 
8gb ram
amd rx 550 2gb ddr5
hoopson 500w power supply
HD 500
SSD 240
windows 10

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2 Replies

Could you do a summary I thought it was a simple thing to solve. because I'm Portuguese, and I don't understand the procedure very well. Problem that this error only happens when you open video editing programs, example after effects.

in 2021 I used a program called msi afterburne and lowered the core clock a little, and opened the after effects program and it worked normally.
Now even doing this, it is no longer advancing.

I am currently using the radeon-software-adrenalin-2020-20.11.2-win10-64bit-nov18 driver.

because this was the only driver, that when I used the msi afterburne and lowered the clock, the error stopped.
but now even decreasing the error came back.

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how disable? HARDWARE ACCELERATION?

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