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PC Graphics

Dip1
Journeyman III

7900xtx crashing under any strees

Hello I’m here to ask for help sorry if my English is bad 

yesterday my pc crashed while watching a YouTube video the screen went gray with blue lines going down 

I restarted the pc and tested a game it crashed immediately so I opened my pc and noticed the VGA light was on so I looked up some fixes and did all of them 

1- resetting the GPU 

2-DDU 

3-tested the newest driver 24.5.1

4-tested the driver before 24.4.1

5- tested a random driver 

6- deleting all new games or apps I downloaded recently 

7-disabled CPU under voltage 

How do I know the GPU is the problem 

I tested the pc on my old GPU 5700xt and worked fine under a stress test 

Before I did the fixes listed above it would crash after starting in 2-5 minutes without any stress but now it’s working no crashing without a stress I can use the pc but I can’t play anything because the 7900xtx will crash 100% of time under any kind of stress 

I contacted msi for a warranty repair or replacement but they said they will receive the GPU but wont be able to send it back since I don’t live in the US 

please help and tell me I can fix this

My pc specs are 

GPU 7900xtx msi trio 

CPU 5800x3d

Ram 64gb at 4000mhz

PSU corsair 850 80pluse Gold 

IMG_1424.jpegIMG_1420.jpegIMG_1418.jpeg

 

 

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1 Reply
Qoojo
Miniboss

That does look like a defective GPU. If you did not buy from authorized reseller directly like amazon or newegg, then the card might not be supported. If you did buy from authorized dealer, then you should contact msi support for your region.

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