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PC Graphics

rodgermb
Journeyman III

5700xt locks green screen

I bought a 5700xt graphics card and it locks up with green screen.

I have tried what others suggested by running DDU(display driver uninstall) in safe mode then once done I rebooted to windows 11. I went to device manager which showed a generic video card driver.

I clicked on option to update and now it shows the drivers as 5700xt. I am assuming it is windows AMD driver for this card.

When i retested I had the same problem.  I have contacted seller who has support, but guessing they are off today for new year holiday.

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