cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

g_code912
Adept I

xfx rx6700xt

Hello to every one I will start with my monitor is a Westinghouse 32inch 1440p @ 144hz windows 10 64bit edition with all the latest updates.

My issue is that every time I run a game my screen goes black I can interact with the game I can hear the game but I cannot see it. I am using the display port same issue over HDMI this happen in adrenalin 22.5.2 and in 22.5.1. This is a free sync monitor

if I turn off free sync I can see everything again so I'm trying to see is this a software issue or is this a monitor issue I've tried several brand new Display cable and HDMI cables as well I'm just a little lost on what to do I have never had this trouble on my power color rx 590 before I switched to this new gpu the xfx rx6700xt

 the rest of my pc specs:

Cpu: R 5 5600x

ram: 16gig @ 3200mhz

gpu: xfx rx6700xt

psu: evga supernova 1300 watt + gold got this on sale for a good deal

motherboard:  msi a320 pro max

m.2: Western digital wd blue sn550 512gb

SSd: Team group 1tb 3d nand

hdd: 2tb for got the name

 

 

 

0 Likes
6 Replies
g_code912
Adept I

Guess there no help for this wow

0 Likes

Bear in mind people from around the world reply to this forum, and sometimes you ask a question while people who could answer are asleep. So patience might be needed.

Anyway, have you checked that freesync is enabled on the monitor? I assume when you said you turned Freesync off you are referring to the AMD drivers. There is a setting on the monitor that explicitly enables and disables freesync so check that.

https://westinghouseelectronics.com/wp-content/uploads/2019/10/WM32DX9019-User-Manual.pdf

I assume the cables you've tried are rated as fast enough to support HDMI 2.0 or DP1.2. They should be if you get the display to work with Freesync turned off.

https://www.displayninja.com/which-cable-do-i-need-for-144hz/

Have you tried with enhanced sync turned off but freesync turned on in the AMD drivers?

 

Side note: I wouldn't really think of Westinghouse when it comes to monitors. Fridges and washing machines sure, but monitors?

I have my 6900 XT hooked up to my Freesync capable Samsung 32:9 144Hz monitor via a DP cable and it is fine. As Skrybe had suggested, turn off Enhanced Sync as I've read that having it enabled can lead to display issues, it's disabled on mine as well. 

AM4 R7 5700X3D | GB X570 Aorus Xtreme | 2x 16GB Corsair Vengeance RGB RT DDR4 3600C16 | XFX MERC 310 RX 7900 XTX |Samsung C49HG90DME 49" 32:9 FS 2 | Corsair HX1000 Platinum | CM H500M | Win11 Pro 22H2
DaBeast02 - AM4 R9 5900X | GB X570S Aorus Elite AX | 2x 16GB Patriot Viper Elite II 4000MHz | Sapphire Nitro+ RX 6900 XT | Acer XR341CK 34" 21:9 FS | Enermax MAXREVO 1500 | SOLDAM XR-1 | Win11 Pro 22H2

Thank you Ive done that and still while I have it on I get black screen in certain games 

0 Likes

Yes I have made free sync is enabled on the monitor and my cable is a version 1.2 and i have tried a 1.4 as well and two different HDMI 2.0 and 2.1 still the same issue but when I plug in my other gpu the problem does not happen

0 Likes

When you say in "certain games" that implies not every game gets this black screen problem. That would suggest that it's related to the game (or some other software) rather than the hardware. So,

What is the refresh rate set to in Windows itself? Because even when I hooked up my 144Hz monitor it stayed at 60. I had to manually change that. It's under display settings - advanced display settings. Try this first if you haven't already.

What game(s) have this problem?

Do you know what resolutions the games are set to run at?

I'd try changing the games resolution to something really basic and see if it'll display then. Ditto more advanced display features. You could either use your old card and change the settings then swap to your new card. Or most games will let you change settings using notepad to edit a config file if you don't feel like repeatedly swapping your video cards around. Just be careful doing that because you can screw up the game settings badly and need to reinstall the game.

Once (if) you get it displaying again then tweak the display settings back to something better.

Oh, and if they're already on low settings (like 720p), it might be worth bumping the resolution up. Try setting the game to the monitors native resolution.

0 Likes