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PC Drivers & Software

SirPsychoLucky
Adept I
‎10-03-2022 05:49 PM

World of Warcarft Black Screen when alt tab

First of all english its not my native language so sorry if something is wrong I hope you can understand this all.

Specifically it's happening with World of Warcraft: Wrath of the Lich King and it happens like 2-3 times a day.

The entire screen goes black but if im on a discord call or playing a video in youtube that keeps playing even with the black screen (and the people on the discord can hear me as well) but I cant do anything. Tried the CTRL + ALT+ Del thing to see if it does something and it doesn't.

5 Replies
cpurpe91
Volunteer Moderator
Volunteer Moderator
‎10-03-2022 05:55 PM

Have you tried ctrl+shift+win+b. This restarts the display driver. Also what hardware are you running? What driver are you using?

 

CPU

MOBO

GPU

RAM (Speed and Configuration example: 4x8GB 3200mhz)

PSU

Ryzen 7 7700X, MSI MAG X670E Tomahawk Wifi, Corsair DOMINATOR® TITANIUM RGB 2x16GB DDR5 DRAM 6000MT/s CL30, Sapphire Pulse AMD Radeon RX 7900 XTX, Corsair HX Series™ HX1000, Corsair MP600 PRO NH 4TB
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SirPsychoLucky
In response to cpurpe91
Adept I
‎10-03-2022 06:06 PM

Didn't tried thay shortcut. Will do it next time it happens.

This is my hardware:

CPU: AMD Ryzen 3700x

MOBO: MAG B550M Mortar Wifi

GPU: AMD Radeon RX 6700XT

RAM: 2x8GB 3200mhz

PSU: Cougar VTE 500w 80+ Bronze

Also where can I get my driver info?

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kimchison
Journeyman III
‎10-03-2022 06:08 PM

Hi!

I've been having this problem for ages. Occurs most frequently in WoW and League of legends. Exact same problem, only fix is don't alt-tab and sometimes restarting drivers with shirt+ctrl+win+B works. I've tried downgrading drivers, reinstalled windows about 5 times and updated bios. You are not alone at least!

 

6800XT
B550 Aorus Pro V2
5600X
2x16 DDR4 3600mhz CL16
Corsair RM750 750w

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SirPsychoLucky
In response to kimchison
Adept I
‎10-03-2022 06:11 PM

Yeah I think it happened once playing League but since i dont play league that often I cant remember if it was this same problem. Thanks for the answer, hope we get a solution here!

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HalfGrape
Adept III
‎10-04-2022 04:07 AM

 

What GPU and driver are you using?

22.8.1 and so on for RX 6000 have this issue: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-9-2

See under known issues:

  • Display may briefly show corruption when switching between video and game windows on some AMD Graphics Products such as the Radeon™ RX 6700 XT.

When it comes to discord / youtube / etc it's a problem with their bad drivers, some people recommend disabling hardware acceleration. Right now I have the AMD software installed as minimal installation instead of full one with nothing enabled, for now I haven't experienced any black screen.

I have RX 6750 XT with 22.5.1 (WHQL).

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