PC Drivers & Software

[cile]

I dont know what is the problem .but only 19.3.1 version of drivers are working all other i can install but always there is some kind of problems .Likes i cant change resolutions its grey ,monitor doesnt support freesync ,max refresh rate cant be changed win new drivers .i updated windows 10 to 1903 .Here is pictures#@

Those last 2 images are of 19.3.1 version of drivers wich working for me!

[kingfish]

Enhanced Sync can cause issues when enabled in Global settings. It should only be enabled in a game profile.

[andreluizbarbieri]

really ? I disable enhanced sync in global settings why it is the worst Sync ever... But why do it work in game profile ?

[kingfish]

Enhanced sync requires you to turn off v-sync in the game. You probably have vert sync enabled in the game itself.

I only mention this because I noticed it in your screenshots.  New drivers sometimes change the refresh rate from 60 to 59...as pictured. Change it back to 60.

[cile]

i disabled the Enhanced Sync and i got same problem ,the monitor is 144Hz .Cant change anything 

[andreluizbarbieri]

cile‌ , Did you try install Monitor driver in DEvice MAnager ? your monitor is like Generic Monitor

[cile]

Yep drivers is up to date, doesn't help!

Sent from my Xperia by Sony smartphone

-

---

andreluizbarbieri wrote -

---

Community <https://community.amd.com/?et=notification.mention>

You have been mentioned

by andreluizbarbieri<https://community.amd.com/people/andreluizbarbieri?et=notification.mention> in Re: RX 580 problems in Community - View andreluizbarbieri's reference to you<https://community.amd.com/message/2931487?commentID=2931487&et=notification.mention#comment-2931487>

[andreluizbarbieri]

Try answer only via web site.

[cile]

i need help man .Doesnt matter if its web site or smarthphone!!!

[andreluizbarbieri]

post here your DEvice MAnager with the MOnitor section like me in before post.

[cile]

this 19.3.1 drivers only working for me and this kind of monitor.I can see the  later drivers making some kind of issue win my monitor drivers ,!!!!

[andreluizbarbieri]

Maybe the old driver from ACER support site can solve it : https://www.acer.com/ac/en/US/content/support-product/7134?b=1

[cile]

Hmm,i can instal monitor drivers but only on those 19.3.1  amd drivers.When i try instal monitor drivers with nwe amd drivers its says  I already have it .Here is proof.On  Acer page there is only dirvers for windows 8.64 bit 

[andreluizbarbieri]

BUT if with ACER driver works THEN you should use it ! Look for driver release DAte in device MAnager when 19.3.1 and compare it with the DAte from ACER site (if it is win8 or win7 possibly doesn't matter, with 19.3.1 you get the same monitor driver in Win10).

[cile]

Oh my god i got it. switched DP with HDMI cable ,  and i installed drivers 19.9.2 wthout a problem .its look like the problem is DP cable or DP in Acer monitor. i will  bought a new DP cable to be sure whats going on. For now. with HDMI port with cable work like a charm : ) 

[Matt_AMD]

Your graphics driver is outdated, please uninstall and update to 19.9.2 from www.amd.com/drivers.

[cile]

That drivers doesn't work for me!

Sent from my Xperia by Sony smartphone

-

---

amdmatt wrote -

---

Community <https://community.amd.com/?et=watches.email.thread>

Re: RX 580 problems

in Drivers & Software

[Matt_AMD]

Please provide the additional information requested here: INFORMATION REQUIRED WHEN POSTING A QUESTION 

Then try the steps listed in this Clean Driver installation guide here: https://community.amd.com/message/2651273 

kingfish‌

[mstfbsrn980]

Your monitor does not support DP. But looking at the shared pictures, your display connection is using DP. Also, looking at the shared images, the monitor driver is installed. This monitor driver may prevent AMD display driver from working properly. It also seems that Windows does not see GPU BIOS data properly. GPU BIOS seems to have been modified. Don't make fun of the brains of those who try to help you.