PC Drivers & Software

[Anonymous]

On my Laptop with AMD Ryzen 4700U Windows 10 crashes reproducable when suspended and if WSL2 or some other virtualization feature is activated. The crash happens after approximately 1-2min after the screen has gone black. When it crashes the Laptop reboots and a critical Kernel error appears in the Windows logs.

Is this a driver issue or an issue from Windows itself?

[fusionr86]

I think I have the same issue, albeit with a 4800U. Did you find a fix for it?

[Anonymous]

Not yet. The only option is to deactivate the virtualization features. Please also see this related issue: https://community.amd.com/thread/254849 

AMD tech support is currently looking into this problem and hopefully a fix will be available soon.

[fusionr86]

I think the issue has been resolved for me. I updated my laptop's (Lenovo Yoga Slim 7) BIOS and I no longer get any crashes when sleeping/suspending the laptop. Maybe that's just luck, but before it'd crash every time I closed the lid for longer than a few minutes and now it never does. The update for by BIOS was released on the 27th of July, so it's a very recent update. I don't know what laptop you have, but you could check if yours has an update too.

[pnikam]

I am having HP laptop with 4600H. I am facing issue when I turn on Hyper V platform and virtual machine platform. I am waiting for this issue to be resolved. I have mailed AMD team, let us hope they update the ticket.

[Kashiush]

I have the same problem on my HP Pavilion 15 with Ryzen 7 4700u. But there's no any bimetric or additional virtualization settings in HP "branded" BIOS. I think, this CPU is pretty new, so maybe Windows updates will fix it in nearest future.

[Shyamal]

Did you find the solution?

[Shyamal]

Did you find a solution? I am facing the same issue on my HP laptop with 4600h.