AnsweredAssumed Answered

Ryzen 4000 Virtualization Kernel Power Issue

Question asked by nsteele493 on Jul 6, 2020
Latest reply on Oct 20, 2020 by e_jim

*note I have 100% narrowed this issue to Virtualization on this laptop.

Once I installed docker and enabled Virtualization on this ryzen 4000 laptop, anytime the computer goes to sleep, it encounters a critical system event "Kernel-power" and I have to reboot it. It happens every time the PC falls asleep even after docker has been uninstalled. The issue only stops when virtualization is turned off in bios settings

Additional Info-

Log Name : System

Source: Kernel-Power

Event-ID: 41

Level: Critical

User: System

OpCode: Info

Task Category: (63)


System Specs-

Laptop Model: Dell Inspiron 14 7000

Processor: Ryzen 4000 4700U

Operating System: Windows 10 pro