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PC Drivers & Software

SirGeremiah
Journeyman III
‎10-04-2021 06:33 AM

Software and driver versions keep getting out of sync

This happens regularly. I don't know how regularly, because I never know about it until I try to open the Radeon software. But nearly every time I try to open it, it tells me the softare and driver versions do not match. I end up having to reinstall the software to fix the problem every time.

Is there a way to avoid this issue? I thought part of the point of the software was that it would update the drivers and itself to stay in sync.

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3 Replies
goodplay
MVP
‎10-04-2021 09:01 AM

Check in 'windows reliability history monitor' to see if MS has been overriding driver update with its version.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
SirGeremiah
In response to goodplay
Journeyman III
‎10-05-2021 05:32 AM

I don't see anything related to AMD drivers since my last update/reinstall of both drivers and software.

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Matt_AMD
Community Manager
In response to SirGeremiah
Community Manager
‎10-05-2021 07:45 AM

This is caused by Windows updating the driver in the background, which means you are using a version of Radeon Software that is not compatible with the driver version being installed by Windows.

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