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PC Drivers & Software

TylerTheTy
Adept I

RX6900XT - Games Crashing

Hello, 

I have spoken about this before with no real success.

 

I am currently running:

MSI MAG B550 TOMAHAWK MB, MSI Radeon RX 6800 XT GAMING Z TRIO 16GB GPU, Corsair Vengeance 32GB 3600MHz AMD Ryzen Tuned DDR4 RAM and NZXT C-Series 850-Watt 80+ Gold Fully Modular PSU.

 

I continue to have games crash on me every few minutes into playing. Recent games have been Battlefield 2042 and Call of Duty: Cold War. When the game loads up, its works as expected, after a few minutes the game will then freeze before popping up a message relating to missing or limited graphics drivers. 

 

Everything is up to date, tried old drivers and software to no avail. I recently deleted everything off my PC so far as to even restoring a new copy of Windows as I can't seem to resolve this issue. Still have no solution. 

 

Has anyone had this issue and has managed to resolve it? I have tried contacting the AMD support team with no response and now can't even submit a ticket for help.

 

Any help or guidance would be appreciated. Sorry for the limited information.

 

DirectX.pngError BF (1).png

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2 Replies
MADZyren
Paragon

Shutdown computer

Reinsert GPU to PCIe slot. Check that all pins on GPU and in slot are clean and do not appear damaged. Make sure that GPU doesn't droop from corner. Add support if needed.

Reinsert all power cables to GPU and their counterparts to PSU. You did use cables that came with this PSU and nothing else? Using cables of another PSU is a big no-no as wiring is not identical.

DDU drivers and reinstall drivers downloaded from AMD

If doesn't work, try to force PCIe gen3 from BIOS, try with smart access memory on/off. See if GPU card manufacturer has firmware update available.

Make sure baseclock in BIOS is 100MHz and temporarily lower DDR4 memory clockspeed. Make sure GPU is not overclocked.

Thank you.

I have tried reinstalling all of the GPU in the other PCIe slots and the cables but still no success. 

 

I will however give the smart memory thing a go and force the PCIe from BIOS!

 

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