Hi,
I have been having a problem for the past month. My computer is having random blue screens or sometimes it crashes and restarts without one. Before I begin describing the problem here is my system information:
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Model MS-7D32
System Type x64-based PC
System SKU Default string
Processor 13th Gen Intel(R) Core(TM) i5-13600K, 3500 Mhz, 14 Core(s), 20 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. H.C0, 5/29/2023
SMBIOS Version 3.5
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Product MAG Z690 TOMAHAWK WIFI (MS-7D32)
BaseBoard Version 3.0
Installed Physical Memory (RAM) 32.0 GB (XPG Lancer DDR5 2X16gb)
GPU: AMD Radeon RX 6700 XT
I assembled this computer with a friend about three months ago and every component was bought less than a year ago.
First of all, I have noticed that when I try to get out of a game window using Ctl + Alt + ESC I have a weird glitch where my screen has a dark green flare and stays black for a few seconds before showing the desktop, that also happens when I go from desktop to games.
The first time this error happened was when I connected an Oculus Rift S to the GPU while working in Unreal engine 5.2, it crashed and the computer did not turn off but the display and the rgb from my liquid cooler stopped working that time as well and that has happened a few times. Ever since then, it crashes when playing games, working under load, or sometimes even without anything running. Even games or apps are crashing, yesterday I couldn't play Fortnite as it kept crashing constantly and even Discord stopped working properly and I had to delete cache files and reinstall. I can't seem to find a pattern for the crashing reasons, it even displays different errors on the blue screen each time. And that is when it doesn't crash with a black screen.
The most recent that I can remember are:
IRQL_NOT_LESS_OR_EQUAL (Has happened approximately 2 or 3 times)
DPC WATCHDOG VIOLATION
SYSTEM MEMORY MANAGEMENT
PAGE_FAULT_IN_NONPAGED_AREA
IRQL and PAGE FAULT errors are the two most recent as they happened yesterday at 6:00 and 6:15 in the afternoon. Followed by two crashes from Fortnite.
I have been trying a number of things to try and repair this issue but nothing has worked. I installed both versions of the AMD Software, I reset my computer and reinstalled Windows, I ran DDU and AMD Cleanup Utility and installed the drivers again, I updated Intel drivers just in case. I have run sfc /scannow multiple times to check for corrupt files, I have run memory diagnostics and it didn't find anything I don't know what else to try on my end.
I would greatly appreciate your help on this, I don't know what else to do and the computer is brand new.
Thanks in advance.
