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PC Drivers & Software

zagorhac
Adept I
‎07-17-2024 11:28 AM

Problems with video playback (stuttering, video freezes)

Hi,

 

I have this problem since I have upgraded to 7800xt (3 or 4 months and 2 or 3 version of drivers). The first video, after I turn on the PC, that is played on YouTube in chrome or edge or whatever, is unwatchable. Sound plays fine, but picture freezes, stutters, flashes green... With time (2-3 Minutes I guess) is everything fine. A second video plays fine (even though it is played maybe a millisecond after the first one). This issue is annoying as hell. Especially when I forget and the video I was meant to watch freezes, and then I need to wait a couple of minutes to actually see it. Closing the browser and reopening the YouTube link doesn't help.

 

I have Windows 11. The graphic card before was RX470, also AMD - no problems. Today I have deleted the drivers with DDU, but the problem persists. Please help.

4 Replies
whitesmaverick
Adept I
‎07-17-2024 11:41 PM

It sounds like a driver or hardware acceleration issue with your new GPU. Try reinstalling the latest drivers directly from AMD's website and disabling hardware acceleration in your browser settings to see if that resolves the playback issues.

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zagorhac
In response to whitesmaverick
Adept I
‎08-20-2024 02:50 PM

It's the same.

https://youtu.be/3tf4T5-ENok

I uninstalled the drivers with DDU and installed the latest. The first video still does not play. I've restarted the PC and the same video still won't play. This isn't normal! I don't want to reinstall Windows just for that. There must be a solution! It's frustrating! I've tried the suggestions from your post, but it doesn't help.

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zagorhac
In response to whitesmaverick
Adept I
‎08-27-2024 04:05 PM

I think I have found the culprit. I've change Color Depth from 10 bpc to 8 bpc, and then back to 10 bpc. For now, is OK.

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TheNakedPirate
Adept I
‎07-18-2024 01:26 AM

Same. I have problems with all videos, especially in browsers with all drivers 23.x and 24.x.
Mostly driver timeouts like in most games, but often green and blue flickering of the whole screen, which even occurs without any video, just running Win10. System restart helps for a few hours. Has nothing to do with browser, hardware, power supply - it's solely a AMD driver problem with external cards, in my case 6600 and 7800.
Has nothing to do with HAGS, Power State, TDR, MPO settings either...

Worst driver is 24.6.1 until now, so back to 24.5....
Never again AMD!

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