PC Drivers & Software

[fernandof97]

Describe your system:

• AMD Graphics Card

                 -  ATI Mobility Radeon HD 5470 s

                 -  AMD Radeon HD 4250 ( integrated)

• Desktop or Laptop System
  • Laptop Hp Pavilion Dv6 3077la
• Operating System
  • Windows 10 Pro 64bit
• Driver version installed
  • Catalyst Software Suite 15.7.1
• Motherboard + Bios Revision
  • Bioa Version F.29
• CPU/APU
  • AMD Phenom II Triple-Core Mobile P820 a 1,8

• RAM
  • 4GB DDR37

• Problem

I have a laptop with a Radeon HD 5470 graphics card and I have installed Windows 10 Pro. The problem is that when I install the driver and restart the laptop, I get a message that says that I do not have a driver installed for my card or that it is not the right one . When I bought the laptop it had Windows 7 . But I bought a license for Windows 10 Pro

[kingfish]

What processor/APU etc INFORMATION REQUIRED WHEN POSTING A QUESTION

[fernandof97]

Sorry, I updated the Question

[kingfish]

You really need win7 for your laptop. The graphics are too old for AMD support under Win10. You must use the drivers furnished by Microsoft update. Probably will lose the 'switchable' graphics function.

Driver Support for AMD Radeon™ HD 4000, HD 3000, HD 2000 and older Series

[fernandof97]

but can I force the system to use the Radeon Hd 5470? , since I saw that the 5000 series if it has support with win 10

[kingfish]

You can try...

In the bios..graphics adapter set it to 'static' or 'fixed' (or whatever word they use)...the default would be 'dynamic' or 'switchable'. This means the laptop will only use the discrete card...and your battery life will go down-hill. If there is not the option, check with the laptop manufacturer for a bios update and maybe that will give the option.

Official HP statement on Switchable Graphics and Open GL Fun... - HP Support Forum - 766285

[fernandof97]

oh, thanks. I´m going to try